Snow_Rider

Community Manager

Comments

  • Pssst… the new levels are already out 😉 Enjoy the fresh content! And when you hit a level milestone, feel free to share it here to claim your sugar crushing achievement here!
  • Hey @Kat-6 !Thanks for sharing your city — it looks lovely 😻 The event has a total of 100 levels, so you’ve got plenty of chances to get your broccoli. Keep going, you still have time! ☺️
  • Hi there! Sorry for the inconvenience this has caused. I want to let you know that this issue has already been flagged to the Studio. We’ve also received similar reports in Candy Crush Jelly Saga, and I can assure you the team is already on it. Hopefully the fix will arrive soon 🤞
  • Hi Andres! Hope you’re having a fantastic day 😊 Just letting you know that both issues have already been flagged. Thanks, as always, for keeping the reports coming!
  • Hi Pet Savers! Thank you so much for sticking with us during this time. We’d like to share the current status of the event issues: Missing Rewards in Weekly Contest 🔍 Status: The investigation is ongoing. Mystery Mountain/ The event isn’t showing or levels can’t be played Since unexpected issues are blocking smooth play,…
  • Thanks again for sharing your great suggestions. We really appreciate it! 🙏 I hear you on the Market part. Having to wait a whole week to sell crops and then accidentally clicking can be so frustrating 😬 Regarding Gold Bars, the pop-up after failing a level is designed with a “Play On” button to make game experience…
  • Thanks for sharing your thoughts! Yes, the Market is only open on Sundays but on the final Sunday of the event, it will stay open until September 30, so you’ll have extra time to sell more crops before Petopia ends 🙂
  • Hi Pet Savers, We hear you 💙 The issues happening in the game right now are definitely out of the ordinary, and we truly appreciate you sharing your voices and frustrations about the game you love. We know this isn’t an easy time, especially with so many problems happening at once. Please know the Studio is working hard to…
  • Great news, Pet Savers! The issue with Level 9126 has been fixed, so you can get back to spinning those pinwheels and rescuing pets 🐶🐱 Thanks a ton for your patience and for flagging this to us 🙏
  • Hello! Hope you’re doing well, and thank you so much for your feedback! ☺️ We’d love to share it with the team for future improvements. Before we do, could you please provide a couple of screenshots showing the visual limitations, like when there’s no room to place new buildings? That would help us a lot! 🙏