Comments
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Great explanation Lynette! 🙌 @AnnieX Let us know if you manage to treat your pet! 🐾 Thanks as well for reporting the visual discrepancy between the main and event windows. I’ll share this with the team! 🙏 As for the Market, the expected behavior is that players get access to the Autumn Market only on Sundays. Once players…
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Hi Pet Savers! 🐾 Thank you so much for sharing your feedback and experiences on Level 9097 🙏 Your input really helps us catch issues more quickly. The Studio is already aware of the lack of moves on this level and is taking a closer look. We’ll keep you posted with any updates!
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Hey! Thanks so much for your question. New levels are arriving today for iOS, Windows, Amazon, and Facebook players. Unfortunately, Android users will need to wait a little longer. The new levels are expected to be released on Monday. To make sure the new levels show up in your game, don’t forget to update to the latest…
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Hi Witches and Wizards ✨ We’re aware that some of you are experiencing connection issues, and we want to reassure you that this is a known problem. The Studio is already investigating and actively working on a fix. 🛠️ We understand how frustrating this can be, and we truly appreciate your patience while the team works to…
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Hi there! So sorry to keep you waiting 🙏 I’ve checked in with the team, and it looks like this issue is either an edge case or may be related to the device itself. To help, please make sure your device software is up to date, you’re running the latest version of the game, and you have a stable internet connection. If the…
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Thank you so much for sharing this great suggestion! While adding an in-game chat isn’t part of the Studio’s current plans, your feedback on coin requests is fantastic. I’ve just shared your comment with the Game Studio ☺️
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Love the feedback! Will definitely pass it along to the Studio team ☺️
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Hi there Pet Savers! 🐾 Thanks for your reports! Just to keep you updated: There’s been an unexpected delay in the release of new levels this week. The Studio is aware and actively working to get everything back on track as soon as possible. As for Mystery Mountain, it's a known issue that the team is also looking into.…
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Hi Pet Savers! 🐾 There’s been an unexpected delay in the release of new levels this week. The Studio is already on it and working to resolve the issue as soon as possible. Thanks so much for your patience, we’ll keep you posted once the levels are live again! @Lynette @Lady_Choo
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Hi Pet Savers! 🐾 Thanks so much for your reports! We want to let you know that the team is currently looking into the issues with the Weekly Contest. 🛠️ We really appreciate your patience while we investigate. We'll keep you posted as soon as we have more news to share.
