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@kiara_wael It has been nearly two weeks, which is way more than 72 hours. The Player Support Team has still not replied. Any other suggestions?

@PummyRaj I still haven't heard back from King about the 10 gold bars for the Goldbar event and the 40 gold bars for the Bash For Bars event. King owes me a total of 50 gold bars. I e-mailed them three times and have heard nothing. Can you help or should I just give up? Thank you! It really isn't fair that I now have only…

I did get my 79 gold bars. But where did they come up with an additional 60? Not complaining. lol.

It does. Thank you. I'm glad you have done this before.

It was a little unclear that the January 23 date referred to the additional 10 gold and 40 gold, especially since one of my candy crush friends claimed he got them (He is a trouble maker and could be lying) and another candy crush friend said she complained to King and they gave them to her (which I find hard to believe as…

Yes, I did receive the e-mail. Thank you for the explanation.

I don't need tips for general issues. I need some sort of response from King that they received my request and are denying it or are giving me my missing 10 gold bars. Will they do that? If you don't know, that's ok. Just say you don't know. Thank you.

@kiara_wael I submitted my problem/request to King. How do I know if they even got my request? They have not acknowledged having received it. I still haven't gotten my missing 10 gold bars that I claimed. I can wait, but it would be nice if they even acknowledged me. Do you have any way of verifying they received my…

@PummyRaj I submitted my problem/request to King. How do I know if they even got my request? They have not acknowledged having received it. I still haven't gotten my missing 10 gold bars that I claimed. I can wait, but it would be nice if they even acknowledged me. Do you have any way of verifying they received my request?

@QueenB My game ID is 1650192175. I still have not received my 100 gold bars. Thank you.