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Not received correct number of items in a purchased offer


I just bought the festivity offer number 2 (in Italy)

€9,99 for

120 pieces of gold

4 each of different boosters

6 hours of play

I only received 100 pieces of gold and 3 each boosters

How can I have the remaining part?

Some request for the future:

 I think that when you buy a pachage of bonusesy ou must have the possibility to use the hours when you need, that is not necessarily in the moment you buy the offer

If I buy a pachage with many hours, I think that should be more fair to permit to use them one at time. 


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