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HELP and All you need to know to fix bugs and answer your questions! Read before posting!

QueenMiaQueenMia Posts: 5,461 Community Manager
edited January 3 in Bubble Witch 2
Great idea to come here!

Here is all you need to know to solve your problem with the game! Let's start with what we we know is going on and are working on solving:

Let's start with some useful tips: Where to find your user ID


Known on-going issues
. I did not receive my reward/my event stopped

Are you experiencing issues with the game? Here's some help, you'll be surprised how much these simple steps can help you :)

The game is not working
Game freezing/crashing
Issues connecting to Facebook
. Something went wrong with your purchase
. Lost your progress?

You lost something
Something went wrong with your purchase?
You lost your progress?
Lost boosters or Gold bars?

BINGO! Rules here.

If after these you still need help, please Ask a question under Support. Remember to add as much details as possible on the problem and a screenshot is always helpful!



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