Hi @Chantal l I have only just received the new chapter myself. Can you try logging out of your game and turning your device off and on for me and let me know if it appears. If not I can try and help further please tag me in your reply by selecting @ then type my name and select it from the drop down so it turns black.
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Hello. Again, updates that are available on phones are not available in the Microsoft store. Will it always be?
I followed all instructions ... nothing to do, still blocked at level 2460
Please tell me an unlock procedure, I can't play for more than a week and I bought gadgets and bullion.
The next chapter 125 does not appear on my PC.
Microsoft Store app 126.96.36.199
Windows 10 - version 2004 - 19041.264
Hi @PLM_ForGame that can be so different devices can have different options and will work differently. Maybe keep to your phone in my opinion you get a much better playing experience. Have a great day ⭐🌈🙂
Hi @Chantal I will raise this for you @Lola_Pop and see if it can be resolved but it could be your device as no one else has raised this. But thank you for trying out the trouble shooting. And you will hear back soon 👍🙂
if, I see that members report this problem again
Does @Lola_Pop need additional information?
It didn't come from my PC, the game worked perfectly until I got to level 2460
I am in the same situation
I didn't play the game on the phone, I played on the computer. And it's not nice that phone players have the advantage of every update because a microsoft store update can't be obtained.
Hi @Chantel lets wait for a response and see what can be done 👍🙂
I am stuck as well. Completed level 2460 last week and waiting patiently for the update however no update is available at the Microsoft store yet. :(
Hi all I am waiting for feedback on this but please be patient as our CMs are very busy working with the studio on fixes and ideas 👍🙂
Hi guys I have raised the issue of PCs not seeming to get updates but please be patient as our CMs are extremely busy right now. 👍🙂
Thank you for following.
I hope it will be unlocked quickly, we cannot play during this time and the purchases we have made are lost for now.
You can't even play directly on Facebook, a message indicates that you have to play on mobile!
Thank you Kim. Patience is not my virtue. But I'll work on it. : )
I'm also looking for an answer to this. I'm at the end and it keeps sending me to the Microsoft Store to download the non-existent update.
Hey! Would you like to give us your opinion?