Game is crashing after the latest update on Android and Kindle! (This is fixed)!

QueenB

Hi @francesthewitch3 and Welcome to our Community 🤗

Can you please confirm what is the device you are playing the game on so we can help you? Is it an Apple, Android, Kindle, PC?

Thanks 😊

Bromley

Hello Queen B

My user name is Minnie and I connect through the King Account

sydncolt

Kindle

annie8600

Bubble witch saga 3 on Kindle fire suddenly doesn't load. Any ideas why or what to do?

NanaNoe72

Hi guys 'b'day gals. I'm back on too. Fortunately I have a King account so still at level 232.

Yeah! Good Job! Very pleased :-)

LindaCaraher

Hey all --

My game came back up last night, fully intact -- didn't loose any data. Hope y'alls did too!!

QueenB

https://community.king.com/en/bubble-witch-saga/discussion/comment/896302#Comment_896302

Did you manage to update the game app? There are lots of helpful tips here on how to get the update, hope you check it out so you can get back on track 😉

QueenB

https://community.king.com/en/bubble-witch-saga/discussion/comment/896866#Comment_896866

Thanks but I need the UserID in order to locate your game records, usernames doesn't work.

Thanks 😉

QueenB

https://community.king.com/en/bubble-witch-saga/discussion/comment/896985#Comment_896985

Happy to hear you're back on track and I'll make sure to pass on the feedback to the studio 😍

Bromley

Hello Queen

User ID is **Edit by CM: removed personal info.**