Game is crashing after the latest update on Android and Kindle! (This is fixed)!

CBRetriever2

Reconnect to Facebook or King and your progress will be restored

soupcity

Hey everyone!

I found the update at the Kindle app store, searched for the game and there was an update option, usually where you click to buy a game but if you already have it you can sometimes find an update there.

CBRetriever2

I was going to say going to the app store on the Fire will show an update option. I regret being so far behind after missing two days of playing. There's no way Ivan be in the top 10 in my group now

afresh30

I'm still having problems logging into one of my Kindled HD 7th gen. I haven't gotten an update button. The one I am able to play on I've played 6 games and I'm #1 on the Astral League and it still hasn't given more any coins and I did a super hard level, will that be updated before it ends tomorrow?

pat8cake

Soupcity thank you!!!! I'm back on.

Bromley

Bubble Witch 3 is now working on my Kindle Fire after the update which crashed it and made us unable to play, which is brilliant news, thank you.

On the down side having done as suggested and uninstalled it then 're installed it I am starting at LEVEL 1 which is NOT where I was as I was on level 22?? when this happened

.Why am I not back on the level I was on please ???????????????

KingsGrl

Yessss....after the new update today on my kindle, I can play againnnn!!!! Even though it sucks that I lost my streak, which I was at almost 200, everything else is still there! Thank youuuu!!!!💕 Wishing that all of you can get back to playing soon!!!!!😊

QueenB

https://community.king.com/en/bubble-witch-saga/discussion/comment/896454#Comment_896454

Are you still having issues getting your game progress back?

Bromley

Hello Queen Bee

Yes, it still has me in level 1

I've been playing Bubble Witch 3 for over a year and was up on level 22?? Sorry I cannot remember the exact level but Sherryann was in front of me. I was on a very hard level and the game before challenging Morgana.

I did save my games so surely you should be able to find me please

QueenB

@Bromley are you sure you have connected the game app to the right Facebook or King account? Do you happen to have more than one account?

If I can get your UserID, I can have a closer look ☺️