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Game Progress
Answers
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Your progress should be backed up on the device if you're progressing while playing offline and once the game gets access to internet, it should sync. But as you experienced some technical issue, this process might have been compromised.
Have you heard back from Support yet?
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This is normal behaviour as some extra features are only available to a group of players on specific devices.
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The update is not available again in the Microsoft Store.
It's not really fair that every time a game needs an update, phone players get a multi-week advantage because they can update the game right away, but it's not available to PC users for a long time because it's not available in the Microsoft Store.
And it's quite ironic that the game has a bonus for playing every day, but there is no possibility to play every day from time to time.
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I did. I have to complete the form in both of the devices so they can take a closer look in my account
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I just uninstall then reinstall the app on my phone, didn’t solve the issue. I did start all over a small part where 2321 was on an original online server on my IPad . When I was on 2544, I think it was a glitch, a different server (possibly offline) or a error. Can the game team investigate that issue so I can get my current progress back? My game ID’s 11786409436. I just received the email from King Support, didn’t say the progress is fixed. By the way, is there a way to get my boosters back? The ICloud drive’s on. I know there’s a memory in my device so I can play offline. The top pic’s the booster inventory just before the uninstall. I played a level, all of the boosters have vanished.
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The Contest Already Finished .
I'm no.1 but I didn't see my reward.😩
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Hi @rosemariepahayo1 your game is still showing there is 1day and 23hrs left on the timer. You wont receive your rewards until this goes to zero. Then you will be offered the claim tab. Very well done on reaching 1st position I hope you stay there until the challenge ends. Have a starlistic Sunday 👍⭐
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Hi @Jared_Buttry as I can see our magical @QueenB has joined you with your issue. I am sure she will rejoin. Please be patient for her response as the community is super busy right now. Have a starlistic Sunday ⭐🙂
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