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Tricksie Problems
I've post this in discussions as well, yesterday I was 5 away from completing the full set of Tricksies when I went back to the normal game to check the progress of the Wake the Tree which I did then saw that the Claim message had come up for Tricksies which I had no choice but to do although I knew it wasn't finished, time wise or the challenge, today on going into the game there was the Tricksie event again with one day and a few hours left so I went into it and sure enough it was there but from the start, so I thought okay I'll have another go but when I finished the first attempt the Tricksies themselves disappeared with the message that they'll be back but the event hadn't finished and I was deprived getting the award for the 5th Tricksie or at least trying for it and hopefully being so close would have got. No, I haven't any screens hots to prove that point.
Answers
Hello @Lesley-6 !
I'm sorry this happened to you ๐
These events can have some temporary issues at times. I'll send you a private message to give you more information about this.
Please accept my apologies for the inconveniences!
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0 · Helpful Woah! Sweet Love HahaHi @Lola_Pop I was also playing Tricksies & was close to finishing the 5th set when the game disappeared. I was in the lead with 330 candies, there were 4 hours left to complete the challenge & it suddenly disappeared & the new Troll challenge showed up. I am so disappointed! I was very close to finishing & now I have lost the chance & the rewards. Very disappointed. ๐ Hope you can help. Thanks
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0 · Helpful Woah! Sweet Love HahaThank you @Lola_Pop, I have received your email and gift, thank you. @kime@KimElston, I've read your messages and need to clear something up, you asked that I refrain from sending multiple discussions on the same subject, I only sent two and one of those was a follow up to the previous day but it looks like instead of replying to my own post that I started another in error, the other 'discussion' was in fact sent to Support as I thought in hindsight that is who I should have approached in the first place however as you know @Lola_Pop answered in my discussion post, you mentioned having tagged me as I'd won a competition, where these are I've no idea, sorry, I know I entered the spot the difference competition but sadly I had no idea I had won anything, you ask for my I'D number, sorry but I've no idea where to find that and I believe I had a similar discussion sometime ago with a community manager and the information I gave her to sort the problem was supposed to be passed on to the tech team but I never heard anything, having said that @Lola_Pop has been able to add something to my account so maybe she can help out.
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0 · Helpful Woah! Sweet Love HahaI to was on level 4 of tricksie and in the lead, said 8 hours left. When I went back on it was gone, and no prizes have come through to collect
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1 · 1Helpful Woah! Sweet Love Haha@Lesley-6 you can find your ID by selecting profile then double tap on the word king at the top. If you post it on here I will pick it up and arrange for you're 20 gold bars and 3 super colour bombs to be added to your game. It seems strange as I tagged you on 3 different occasions it was the first spot the difference contest ๐๐
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0 · Helpful Woah! Sweet Love HahaHi guys I will ask @LadyRaffie to join. Please be patient as the community is super busy right now ๐๐
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2 · 2Helpful Woah! Sweet Love HahaHi @KimElston, I've sent you a message with my ID user number, didn't feel right sharing it on here.
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0 · Helpful Woah! Sweet Love HahaOk dear
Please Keep Patience
Community Will do something for you
Have fun
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0 · Helpful Woah! Sweet Love HahaHi @KimElston Thanks for always jumping in to help whenever there is an issue! You are Stellar! No pun intended! Thanks also for the tags for contests & activities in the BW community. I know that you will do what you can to help those of us who lost out on Tricksie rewards! Hope you have an excellent weekend! ๐๐๐จ๐ฆ๐
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0 · Helpful Woah! Sweet Love HahaThanks @MicheleHogg thats so sweet ๐ and it's my pleasure ๐
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0 · Helpful Woah! Sweet Love HahaHi guys just letting you know I haven't forgotten about this issue. I am sure @LadyRaffie will join you soon and do her best to resolve this. Also here are other players ๐๐
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0 · Helpful Woah! Sweet Love HahaHello everyone!
@Lesley-6 could you please confirm me your Game ID ( you can do it here in public, no one apart from me and the Studio have access to that information) and the device you use ? I'm reporting this to the Studio but I need that info ๐ค
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0 · Helpful Woah! Sweet Love HahaHi all as you can see our delightful @LadyRaffie has joined. The request for your game ID applies to all of you.
This can be found by selecting profile then double tap on the king icon at the top of the page. ๐๐
๐ฎ BWS3 community contest is HERE Beat my score to win gold ๐ช Come and join us to have fun and win gold bars ๐ฐ
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0 · Helpful Woah! Sweet Love Haha@LadyRaffie, I have sent you a message.
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0 · Helpful Woah! Sweet Love HahaHi @Lesley-6 Can you please follow @LadyRaffies request and reply on the discussion page. Our CMs get over loaded with PMs for various tasks. If players start that process it will hold them back. If a CM feels a private message is needed they will request it or contact you that way. ๐๐๐
๐ฎ BWS3 community contest is HERE Beat my score to win gold ๐ช Come and join us to have fun and win gold bars ๐ฐ
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0 · Helpful Woah! Sweet Love Haha