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Bug on level 3001

davecompton5150
davecompton5150 Posts: 2

Level 1

Hi,

Level 3001 requires freeing of 75 owls, but only 74 are in the level (I have cleared everything 3 times). This is happening on my Andriod device. Anyone else seen?

Answers

  • PD987
    PD987 Posts: 464
    edited November 2020

    You're right, my friend had this yesterday. She cleared all the owls but the game then froze. She waited ages but it wouldn't unfreeze. She had to close the app, meaning she lost a life and the gold pin, because as far as the game was concerned she didn't clear it on the first attempt, but she did.

    And i've just cleared level 3001 myself and the same thing has happened, it's frozen. So now i'll lose the gold pin because i'll have to shut the game down before it'll work again.


    @QueenB , can you help at all? My screenshot will show what i'm talking about. That's how it's frozen. You'll see all the owls are cleared, but it's showing 74/75 up in the corner. Gold pin will be lost now :(


  • davecompton5150
    davecompton5150 Posts: 2

    Level 1

    I finally got through. It seems that every so often, the right number of Owls are added and you can clear it.

  • maus0707
    maus0707 Posts: 2

    Level 1

    I have the Same Problem. I tried ist severel Times, the Game freeze and i have Close the app

  • PD987
    PD987 Posts: 464

    @QueenB

    Any help please?

  • QueenB
    QueenB Posts: 15,452

    Thanks for the tag @PD987 👍

    I spoke to Player Support and this level has been changed so it should work now.

    @davecompton5150 @maus0707 if you happen to play on mobile, make sure you have the latest game app version installed and if you happen to have the game open now, close the app, open it again and see if the changes have been made.

    Let us know how it goes 😉

  • PD987
    PD987 Posts: 464

    Hi @QueenB , thanks for the reply 😊

    Any chance we'll get our gold pins rewarded for clearing the level first time, which myself and my friend did? As far as the game is concerned we failed it, but we didn't, as my screenshot shows.

  • Hello welcome to the community

    I hope your issue well get fix 😉

Hey! Would you like to give us your opinion?