Can't connect to server

johamilton

Thank you @MaryGeer, I am glad you found it.

@PrettyBubbles will see this in the morning. 😃

PrettyBubbles

Hi @MaryGeer and @johamilton thank you both.

Let's see if we can get this sorted but please be patient 👍🙂

MaryGeer

I also found this user id

10157988230495167

johamilton

Hi @MaryGeer, That has too many numbers for a King ID.

MaryGeer

Still no luck

johamilton

Hi @MaryGeer, as our @PrettyBubbles said, Please be patient while she gets it sorted 😉

PrettyBubbles

I am on it guys 👍🙂

Pixie26

I am having this connection problem again too since I got a new mobile. I've tried every fix and nothing works. Last time I uninstalled for a week or so and when I reinstalled it connected again. This hasn't worked this time unfortunately 😟 My King ID is 1000882429 and I use an Android mobile. Any help would much appreciated @PrettyBubbles as I miss the game, especially Tricksies.

PrettyBubbles

Hi @Pixie26 sorry you are experiencing this once again 😔

The connection issue was as you know fixed on the last update.

I am wondering if this has anything to do with your new device. Can you tell me how long have you had this new mobile and have you had BW3 playing and has now stopped or have you never played it on this phone 🤔

Pixie26

Thanks for getting in touch @PrettyBubbles I have had this new phone since about the 19th of November and have never been able to connect using it. It is very new model, Xperia 5ii in case that has something to do with the issue.