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Lost all earned awards

giliebeanegiliebeane Posts: 11 Level 2

@PrettyBubbles

hi, I am still at level 4330. I log off the game and then reloaded it. That didn’t help but I lost all of my awards! Everything! Can I get some help. I am more upset that I lost all of my awards then not moving up to another level. I had 8 fireballs! 14 change the color, 6 rainbow balls!

could someone please help me.

Comments

  • PrettyBubblesPrettyBubbles Posts: 4,251 Superstar

    Hi @giliebeane I wish you would of asked me before you preformed an uninstall I would of made you aware that you would loose all boosters. If any of them was purchased then customer service can check your account with you ID and will reemberce you but if they are ones that you won then sadly there is nothing we can do 😔

    🔮 BWS3 community contest is HERE come and join us to have fun and win gold bars 💰



  • Hey! Would you like to give us your opinion?

  • giliebeanegiliebeane Posts: 11 Level 2

    @PrettyBubbles well shoot, that’s the way the bubble bursts I guess. Any idea about the levels? Hard to work on a team event when I can’t pick beat level 4331.

    thanks.

  • sarah58sarah58 Posts: 20 Level 2

    Hi everyone

    hey I was thinking, I am in level 2900’s and we know longer receive any incentive with our points apart from using points for the booster. So, how about if bw3 came up with something that we can purchase with our points. Even the gold bars, which I have in the piggy bank, I have to purchase to empty, why can’t we redeem our points, this would make it more fun.

    I am spending too much money paying for charmers

    what do you all think!!!!

    sarah

  • PrettyBubblesPrettyBubbles Posts: 4,251 Superstar

    @giliebeane Is that level for BW2 as we are up to level 3280 currently in BW3 🤔

    🔮 BWS3 community contest is HERE come and join us to have fun and win gold bars 💰



  • PrettyBubblesPrettyBubbles Posts: 4,251 Superstar

    Hi 🙋‍♀️ @sarah58

    When you say points which points are you referring to 🤔

    🔮 BWS3 community contest is HERE come and join us to have fun and win gold bars 💰



  • sarah58sarah58 Posts: 20 Level 2

    The one at the top right hand corner of the game beside a jar.

    and also I still have not received my prize from the December contest

  • PrettyBubblesPrettyBubbles Posts: 4,251 Superstar

    @sarah58 Your ID has been passed on hopefully they will appear next week 👍

    🔮 BWS3 community contest is HERE come and join us to have fun and win gold bars 💰



  • giliebeanegiliebeane Posts: 11 Level 2

    @PrettyBubbles my level is for BW2. I’m all by myself up there.

  • PrettyBubblesPrettyBubbles Posts: 4,251 Superstar

    @giliebeane well done on your level 👏 Lets hope others catch up soon and give you some company ⭐🙂

    🔮 BWS3 community contest is HERE come and join us to have fun and win gold bars 💰



  • Melissandre86Melissandre86 Posts: 3 Newbie

    @giliebeane the same happened to me as well when I switched accounts....I'm so sad. No money no badges no power ups 😔😔

  • giliebeanegiliebeane Posts: 11 Level 2

    @Melissandre86 i know! I am building my boosters back up. I play BW2 saga. I am at the top of the game. I am waiting for more levels. So I just keep getting more boosters. I will be moving thru the levels pretty fast with all these boosters. When they add more levels.

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