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My Game is not working - (Now fixed)!

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Answers

  • PrettyBubbles
    PrettyBubbles Posts: 27,119
    edited June 2021

    Guys as you can see here I have said for you tell us what level you were on.

    We keep going over the same thing. If you choose not to reinstall your game on your PC using your Microsoft store to download it and you choose to keep your game using Facebook then there is no further advice.

    As this issue does not effect anyone other than those using Facebook this is why we are asking you to do this.This is to help you not annoy you

    We will now leave this in your hands.

    We will only rejoin here if anyone has made the decision to follow our advice. Only then we can assist you further

  • Jade72CRM
    Jade72CRM Posts: 11

    Level 2

    edited June 2021

    I think you do not understand that installing the game on PC from Microsoft Store will NOT restore us to our current level of playing. Not for me anyway. So following your advice is actually not going to be helpful for me: what level will you restore my account to? I cannot see my level, the game does not go past the start!!! You keep asking us our level, but some of us are unable to see it, what part of this is not clear? I don't understand.

    And I don't care for freebies, I just want to continue play from my level up and that will not be possible. This is really bad service, especially from Facebook. When I installed Blossoms Saga on my mobile, it brought me back of a 100 levels!

    I have installed now Bubble Witch Saga 3 on my PC from Microsoft and guess what? It started from level 1!!!!!!

    That is NOT what I wished to happen and not what should have happen. I am beyond frustrated now and really disappointed! You have lost a player - a paying one. Thank Facebook!

  • PrettyBubbles
    PrettyBubbles Posts: 27,119

    @Jade72CRM

    Thank you for following the procedure ๐Ÿ‘

    Have you no idea at all of what level you was on before the issue started as we can work with your estimate.

    Please also send us your ID so we can add some nice surprises for you โญ๐Ÿ‘

  • minicrashyahoocom19
    minicrashyahoocom19 Posts: 4

    Level 1

    help me play

  • PrettyBubbles
    PrettyBubbles Posts: 27,119

    Hi @minicrashyahoocom19 ๐Ÿ™‹โ€โ™€๏ธ Welcome are you playing BW3 or BW2๐Ÿ‘

  • christine06
    christine06 Posts: 4

    Level 1

    Mijn spel werkt ook niet meer ๐Ÿ˜•. Kan er iemand dit nakijken? Ik ben de enige niet met problemen!

  • PrettyBubbles
    PrettyBubbles Posts: 27,119

    Hi @christine06 ๐Ÿ™‹โ€โ™€๏ธ Welcome

    Can you please repost using the English translator ๐Ÿ‘โญ

  • christine06
    christine06 Posts: 4

    Level 1


    Hi, I can't play anymore. The game loads, but stops. Can someone solve the problem please?

    Thanks in advance!

  • PrettyBubbles
    PrettyBubbles Posts: 27,119

    Hi @christine06 Thank you for translating

    If you select HERE and go to page 11 then scroll up to my post you will see the advice and tips to help you ๐Ÿ‘โญ

  • christine06
    christine06 Posts: 4

    Level 1

    Thank you for your answer. I will uninstall and reinstall Bubble Witch 3. I am on level 1417 and my ID 1006096207. Hopefully I will get my level back.

Hey! Would you like to give us your opinion?