My Game is not working - (Now fixed)!

SAMcat0102

OK, I will just buy a new windows computer .... yeesh. my last comment for this thread

brie1212

@PrettyBubbles , uninstalling seemed to work. Ty!!

PrettyBubbles

@brie1212 That's great news thank you for your feedback

Happy gaming and have a starlistic day ⭐👍

PrettyBubbles

@SAMcat0102 Great and remember we are always here for you ⭐👍

SAMcat0102

Clearly you missed the sarcasm. Yeesh again.

johamilton

Hi @SAMcat0102, I see you play on a Mac. You cannot play thru Facebook anymore. You need to download the app thru the Apple store. Playing thru FB is not an option. So if you will, please download the app and then sign in. 👻

Connie66

level 421 is frozen. I have updated my computer, shut down and brought it back up but that level is still frozen

Brenda_Moniz

I still can't play either.

I've followed all the guides my computer meets the requirements. I still cannot get pass clicking on the play button and nothing happens.

PrettyBubbles

Hi @Brenda_Moniz have you selected the link that @johamilton has left above as you need to follow my uninstall process that is within the link in order to fix this issue 👍⭐

PrettyBubbles

Hi @Connie66 Welcome 🙋‍♀️

We have now included your issue here as this is the correct discussion area.

Can you please follow our recommendations for solving this.👍⭐