My Game is not working - (Now fixed)!

CherylACD

Mine is still not working either.

PrettyBubbles

Hi guys 🙋‍♀️In order to check this out for you I need your king IDs please and also what chapter you are playing

@Tammy_Smith_1971 this is not your king ID you can find this by selecting profile then double tap the king icon at that top of the screen ⭐🙂

Carro80

My ID; 1257864007 Think I'm on Chapter 48, level 941

CherylACD

My ID 1339348030, I'm on Chapter 23, Level 425

JulKras

ID 8990851031 Level 801Chapter 42

interesting, but previous levels are working well.

PrettyBubbles

Thanks guys leave it with me and I will come back to you soon ⭐👍

JelenaZhukova

My game's not working on Facebook either, nothing happens when I hit play. Been like that for about a week now.. ID 8467486573

JulKras

and now the game is not loading at all :(

PrettyBubbles

I am hoping to get some feedback from the studio today.

I appreciate your patience ⭐🌞

Crazy Cat Lad

Hi guys!

The Game Team is investigating this and hopefully will find a fix soon.

Meanwhile, please try to play on another browser and see if that helps. Supported browsers are Google Chrome, Mozilla Firefox, Opera and Edge.

Clear also the cache and all cookies on the browser and make sure it's updated to the latest version.

If you're playing on a Windows PC, you can also download the game as an app from Microsoft Store HERE and play via the Windows app instead. When you open the game, connect it to Facebook and your levels will be synced.

Let us know how it goes!