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tmp1710 Posts: 1 Newbie

I have made two purchases and they don't show up on my game but the money has been taken.

I have complained sent the info on a number of times but get the same question back asking for info I already sent.

Has anyone had the same issue is it they don't want to refund or fix the issue


  • PrettyBubbles
    PrettyBubbles Posts: 22,452 Bubble Witch Moderator

    Hi @tmp1710 Welcome

    I am sorry to hear that and I must say that is very unusual. Refunds are never held back and usually are dealt with as a priority.

    Did you select the contact us tab at the bottom of this page if not please do so and let us know how you get on using this method 👍

Hey! Would you like to give us your opinion?