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Is anyone else having trouble with the tree not showing up?

13ยป

Answers

  • PrettyBubbles
    PrettyBubbles Posts: 27,119

    Hi @sylviaphoebe unfortunately it seems that for you this event has had a reshuffle and your ID may not have been included

    But keep your fingers crossed as it can re appear at anytime. Just on occasion close and open your game you never know it could be waiting for you ๐Ÿ‘โญ

  • sylviaphoebe
    sylviaphoebe Posts: 4

    Level 1

    My jd is that my email address because I think I put my wrong email how do I change it to my fb one

  • sylviaphoebe
    sylviaphoebe Posts: 4

    Level 1

    Help why have I gone to level one can anybody help please

  • PrettyBubbles
    PrettyBubbles Posts: 27,119

    Hi @sylviaphoebe Oops ๐Ÿ™ˆ

    Did you do a reinstall because of freezing issues if so send your ID and and what level you was on we can get them manually restored.

    Also have you now re installed without using Facebook as this is the recommendation. Select HERE Please take a look if you have followed this procedure then we can help you ๐Ÿ‘

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