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Hi @sylviaphoebe unfortunately it seems that for you this event has had a reshuffle and your ID may not have been included
But keep your fingers crossed as it can re appear at anytime. Just on occasion close and open your game you never know it could be waiting for you ๐โญ
Hi @sylviaphoebe Oops ๐
Did you do a reinstall because of freezing issues if so send your ID and and what level you was on we can get them manually restored.
Also have you now re installed without using Facebook as this is the recommendation. Select HERE Please take a look if you have followed this procedure then we can help you ๐