how to get back lost days

galenty

Two days ago I signed in around 10:30 and got my reward. The next day I logged in around 8:30 and started at day 1. I went from 280+ days to one. I was determined to get through a year. Why did I lose those days. They were a big motivator for me.

PrettyBubbles

Hi @galenty 🙋‍♀️Welcome

This can unfortunately happen if there is a connection issue either with ourselves or king it has happened to me a couple of times also but please dont worry although frustrating it does not effect the quality of rewards you receive 👍⭐

galenty

I know it doesn't affect the rewards. I had made sure I was signed in. It also costs you nothing to fix. It does reward you with a happier customer. It might seem silly to you, but I really wanted to reach a year of solid playing. And, no, I won't start over.

PrettyBubbles

Hi @galenty Not at all does it seem silly I get your meaning entirely as it has happened to me a couple of times😌

Please accept my apologies if I came across that way 🙏

galenty

My concern is that if your company does not allow you to fix something that costs you nothing, how will my concerns be treated when it's an actual problem?

No worries, you didn't offend. In fact, that you answered means something.

Still, I'll have to decide to delete the game or not.

PrettyBubbles

@galenty hopefully you will stay with us ⭐

galenty

Sorry to disappoint. Good bye

spy007

Cant play level 2500 wedding saga I was froze.can you fix the bug

PrettyBubbles

Hi @spy007 Welcome

Sorry about that can you try logging out and turning your device off a couple of times and let's see if that corrects it for you 👍⭐