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Help! Getting an error message: "oops there are no products"!
Chris_Williams-4
Posts: 13
Level 2
l keep getting oops there are no products
1
Answers
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OK. Welcome to the Community of BWS 3.
Do you have internet ? Try disconnecting, then re-connecting.
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Hi @Chris_Williams-4 Welcome
Did you try the tip given by @Havish
If so has it cleared your purchasing problem ๐โญ
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Tried uninstalling the game but didn't solve the problem
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Hi @Chris_Williams-4 Can you confirm if all is ok
Is it the shop you are trying to purchase from as if its being updated this message will appear
Also please add your game ID in case we need to take a look
Also please let us know what device you are using and what platform
Please check you have the up to date version of the game it should be 7.21.71
Sorry for the questions but we need as much information as possible before raising an issue ๐๐
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Not purchases but rewards.
chrissie is game id
Samsung Android tablet
version is 7.22.35
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Hi @Chris_Williams-4 I just need to scale this down as its been 8 months since you first raised your issue so I am presuming all has been ok since we last spoke
What rewards are you trying to claim ๐โญ
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Hi ,
No still having problems. The rewards are when l've run out of lives. Sooo annoying when l'm right at the top.
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@Chris_Williams-4 What are these rewards you have been receiving once you have ran out of lives ๐
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Just extra bubbles
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Oh I see @Chris_Williams-4 maybe you no longer have this feature as all of our offers and events can come and go at anytime as they are never rolled out to everyone at once so our studio will occasionally perform a re shuffle so as other players can get to benefit from these specials ๐โญ
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