❌ Temporary Connection issue 11 January 2022!

QueenB

Hi everybody!

We are experiencing a temporary connection issue that is affecting Bubble Witch 3 Saga and many other of our games at the moment.

This issue may give various connection errors with events, purchases, video ads, or connecting to your game account (Facebook and King account).

We are working on a fix and to get everything back on track and counting on having this sorted out shortly.

Thanks for your patience!

Purchases!

If you made a purchase and didn't receive your purchase because of this connection issue, you should receive the items automatically when the incident is over.

In case your purchase does not get delivered, please request a refund or email our Player Support to get this corrected. Find more help on purchase issues and refunds HERE.

PrettyBubbles

Thanks @QueenB 👍

I will tag to pre-empt the question being asked

Heads for you guys👍⭐

Spoiler Warning

@aautz1 @abeka8752 @aijaziqbal @Alabamakarla @Anahita_2005 @ariel2021 @ArriettyM @Ashraf @Athena @awalter @bearwithme @bekicrusher @Bookster @Boybinary @BQN537 @brandyw78 @BrendaY12 @BubbleGumSoda @candycrushinit @carmenechevarria @CassD @CerbeRus777 @Chris_Williams-4 @ChrisMiller @DanielProGamer @DaniTheOG @DemonKneeHigh @DGenevieve @DieOmimi @dragnilar @DU123 @EnergizerBunny @EOTheGr8 @Erika0811 @fabke @FarkasneKa2020 @ffs

PrettyBubbles

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@Gisa77 @gr33n3y3z @Greymane @Grumpy_Old_Man @Havish @headoperations @hechicerilla @hiserman @Iffu2 @lhalha @Jann56 @Jared_Buttry @jennycourt1 @JessicaBilly @jrite @johamilton @jojo75 @JoJo75durham @jutty  @kashha @KCullen127 @kiara_wael @kittymcaree @Lady_Choo @laley @Lemurtek  @LisaMarie @maf34100 @malikaleena @Margo_Holloway @me6412 @MicheleHogg  @MiladyR @misspink78 @Moh1977 @MollyMolls @Mookie2 @MountainMom @mysticalmysty

PrettyBubbles

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@Nenikapaki @nguyenanhduy1591999 @Nix66 @nobelove @Palash_Sarma @pamiwami @PD987 @penguin123r6  @Pitty_Kitty @plewis @PLM_ForGame @Pteskawin @PummyRaj @PrettyBubbles @PrincessShyanne21  @Racoon7 @rajdeeptb @Ray2hrd2plz504 @rebelchild @RobinCorte @Robned @Sasha2707 @Sharon_Loose @shetektn @siti_payung @Spinnifix @StellaDickens @stellanoita @Sukanta_Biswas @SuperBlonde2000 @Sybergypsy @tabs82 @taito2000 @tashanight3 @taoneely14 @Tbar2 @teoboy @teresawallace44 @Walezy @Warriorcatslover @Werner_Cichy @wykoon

Diamond_Lim

Also tagging @istuff @Kimmielynn72 @Pattycharest @ubaldos @inesbecca @jgrate78 @Mihail_Shavrov

MicheleHogg

@PrettyBubbles thanks for the heads up! 👍 Thanks @QueenB for doing such a great job of taking care of the community!

Princess_Jessica

Thank you @PrettyBubbles for the heads up I was just getting ready to open my game and play a little

maf34100

Thank you for the info since I was wondering what was going wrong with my connection

I hope you will fix it soon

Racoon7

Thank you @QueenB for the heads up. Thank you @PrettyBubbles for the tag.

rebelchild

@PrettyBubbles thank you for letting us know about the issues

PrettyBubbles

Just to add guys this has also now spread to mobile users

I use mobile only and can not play right now 🙈