App Freezes When I Select Play

DoxieMom12

Hello, all! My app on my iPad is up to date, but I am not able to play. The game loads, but as soon as I select “play” the game freezes. I have restarted my iPad, cleared my cache and cookies…any suggestions on how to fix this? Thanks in advance.

PrettyBubbles

Hi @DoxieMom12 Welcome to the community its lovely to meet you

Sorry to hear you are having trouble

If you have already tried logging out and turning your device off for a few minutes at least twice and it hasn't corrected itself the only other option is a uninstall

We only recommend this as a last resort as you will loose any boosters you may have.

If you decide to do this please let us know 👍⭐