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App Freezes When I Select Play
DoxieMom12
Posts: 1
Level 1
Hello, all! My app on my iPad is up to date, but I am not able to play. The game loads, but as soon as I select “play” the game freezes. I have restarted my iPad, cleared my cache and cookies…any suggestions on how to fix this? Thanks in advance.
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Comments
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Hi @DoxieMom12 Welcome to the community its lovely to meet you
Sorry to hear you are having trouble
If you have already tried logging out and turning your device off for a few minutes at least twice and it hasn't corrected itself the only other option is a uninstall
We only recommend this as a last resort as you will loose any boosters you may have.
If you decide to do this please let us know 👍⭐
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