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🚫 Know Issue (FIXED)! Cannot play level 5605. The game freezes when I start the level (FIXED)!
bearbearbear
Posts: 4
Level 1
Need help. I installed the latest update, and after installation, I cannot play level 5605. The game freezes when I start the level or after playing 1 bubble.
Latest Updat provided by CM 22/07/22:
We have been working on a fix that we sent out via an update, so could anyone still stuck on level 5605 make sure they have the latest game app version, which should now be 7.21.71?
Let us know if the issue persists after having updated the game to this version 👍
Thank you all for your patience, and we hope to hear back from you all soon 😁
Comments
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Hi @bearbearbear Sorry to hear that
We don't currently have a known issue with level 5605
Can you first try logging out (not just closing the game) then leave your device off for a couple of minutes
If need be please complete this twice it should reset things for you
Please let me know how you get on 👍⭐
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Hi @Alenda yes I have had another player report this
We have just had update loaded can you please check if it's still pending
If not can you log out(not just close the game) then leave your device off for a couple of minutes
If necessary please repeat this
Let me know how you get on 👍⭐
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