💢 Issues with League - losing rewards and status, etc. 💢 

PrettyBubbles

Hi @Shenronoffire Can you try logging out not just closing your game then leave your device off for a couple of minutes

Sometimes you have to repeat the steps a couple of times ⭐💓

PrettyBubbles

Hi @Magnolia4 Fingers crossed that next time you receive the league you will receive it with the fix

Let us know how it goes 👍💓

rig1969

Last night I was in first place then all of a sudden the league disappeared. I tried everything and could not find it. This morning I did the same, no reward nothing…..just a new league game. I should be in the top league now but I never move, 😡

PrettyBubbles

Hi @rig1969 can you check your app store for any pending updates and also log out not just close your game then leave your device off for a couple of minutes

Let me know if this resets things for you 👍⭐

Kiki_g

https://community.king.com/en/bubble-witch-saga/discussion/comment/2396688#Comment_2396688

Hi @PrettyBubbles it didn't work for me yesterday either. I didn't pull an update because I read it too late. Today I checked, there is no update for me.

Shenronoffire

https://community.king.com/en/bubble-witch-saga/discussion/comment/2397881#Comment_2397881

Will try it tonight when I play .. will let you know how it goes ...

Shenronoffire

https://community.king.com/en/bubble-witch-saga/discussion/comment/2397881#Comment_2397881

Do not know if it worked - 1st I was my league and lost my 1st place standing - had 8 hrs to go - so I lost my awards . Than a new league started and now I have to start all over again . Left before play started was not happy all that work for nothing . 2nd I did log out , then shut down the laptop , then restarted the laptop and logged back in . So do not know if the fix worked . To old for this garbage .

PrettyBubbles

Hi guys I have asked for any further feedback as you should be good to go with leagues

I will come back once I hear anything 👍💓

PrettyBubbles

Hi guys please give us a little more of your patience whilst our studio get the fix rolled out everyone 👍

Shenronoffire

https://community.king.com/en/bubble-witch-saga/discussion/comment/2399395#Comment_2399395

I told you I would let you know if the fix worked - well now the BAD NEWS it did not work - my BW3 is up to date and I did as you told me to which cost me sum awards - I play my 1st level tonight after the fix and did not get the 3 stars I earned - used my work around on the next level and got the stars I earned and kept getting the stars I would earn . So sorry for the bad news but the kids in programing still need to fix the problem with the leagues .