Hi @Maff, I am so sorry you are having this problem. Are you playing on a phone or pc?
I had to switch to my King account because I was having problems. I don't know how you are currently logged in, but try logging into King and see if it pulls up. Just not sure if you your phone was backed-up prior to the uninstall. ย Flash has come to an end and the best platform to use is windows 10 or King. There have been alot of problems lately with the Flash ending.
Let us know, if this helps.
I see you are new to the Community, so let me give you a quick tour. Goย to theย Community Hubย to joinย discussions,ย Players Corner,ย International area and more.ย ย Nextย head over toย All Games. Try them all! ย ย Then if you goย toย Everything you need to know It is a complete guide to help you move around with ease.ย ย
.ย
Life is short ... forgive quickly, kiss slowly, love truly, laugh uncontrollably ... and never regret anything that made you smile!
Be sure to join us in the BWS3 community contestย ย HEREย and play "Beat my score"!ย ย ๐ฐย
I was playing this on a PC. I can't even remember how I first installed it, but I had previously removed and re-installed it without problems.
I guess you might be right about the cause being Flash, so I guess I cannot recover my level. Although it was fun, I don't think I will be doing all of those levels again. :-(
Thanks again for your response and it seems like a really nice community.
Dont worry the progress can be recovered even manually. So please contact player support directly from the settings of your game apllication and send them email and see if they can recover your progress manually. I am tagging to our superstar @KimElston , as i believe it may also be done through our CM here. I know it can be done in other games but not sure about Bubble witch. But your progress recovery can be done through player support.
Hi @Maff dont worry we can help you recover your levels Can you if you havnt already play a level first then close your game and turn your device off and on. After a reinstall its not unusual to be dropped back but if your game is saved this will take you back to your original level.
Try this and come back to. Dont worry if you dont get your levels back then send me your game ID by choosing profile then tap the word king at the top of the screen if using a mobile or open the game and select the account button on your start menu on a pc then double tap the king logo above this will reveal your ID. Please also add your device and the level you was on.
I will wait to receive your tag ๐๐
๐ฎ BWS3 community contest is HERE Beat my score to win gold ๐ช Come and join us to have fun and win gold bars ๐ฐ
Hi @Maff thanks for the information. Did you find your ID easily on your PC from the information that I gave you or did you have a different method to find it. ?
before I raise this for you could you confirm if you play bubble witch 2 or 3 and do you play through Facebook. Sorry I ment to ask you this in the first place ๐๐
๐ฎ BWS3 community contest is HERE Beat my score to win gold ๐ช Come and join us to have fun and win gold bars ๐ฐ
I found the information from my PC exactly as you described, by double clicking the King icon.
I have played Bubble witch 3 for a couple of months, but I cannot remember I initially connected via FaceBook, but I expect that I used my email address
Hi @Maff ***please firstly select the edit cog wheel to the top right of your post and please delete your email information this is for your safety*** ............................................................
I will ask our magical @QueenB or special @LadyRaffie to join regarding restoring your levels.
So now can you send just the following information to make it easier to see in one place
Resend ID State your device State your game platform (such as Facebook windows or king) State the level you was on. State the level it has dropped you back to. All this is needed to get you back on track and enjoying your game once again ๐๐
๐ฎ BWS3 community contest is HERE Beat my score to win gold ๐ช Come and join us to have fun and win gold bars ๐ฐ
Answers
Hi @Maff, I am so sorry you are having this problem. Are you playing on a phone or pc?
I had to switch to my King account because I was having problems. I don't know how you are currently logged in, but try logging into King and see if it pulls up. Just not sure if you your phone was backed-up prior to the uninstall. ย Flash has come to an end and the best platform to use is windows 10 or King. There have been alot of problems lately with the Flash ending.
Let us know, if this helps.
I see you are new to the Community, so let me give you a quick tour. Goย to theย Community Hubย to joinย discussions,ย Players Corner,ย International area and more.ย ย Nextย head over toย All Games. Try them all! ย ย Then if you goย toย Everything you need to know It is a complete guide to help you move around with ease.ย ย
.ย
Life is short ... forgive quickly, kiss slowly, love truly, laugh uncontrollably ... and
never regret anything that made you smile!
Be sure to join us in the BWS3 community contestย ย HEREย and play "Beat my score"!ย ย ๐ฐย
- Report
0 · Helpful Woah! Sweet Love HahaThanks @johamilton.
I was playing this on a PC. I can't even remember how I first installed it, but I had previously removed and re-installed it without problems.
I guess you might be right about the cause being Flash, so I guess I cannot recover my level. Although it was fun, I don't think I will be doing all of those levels again. :-(
Thanks again for your response and it seems like a really nice community.
Good Luck
Maff
- Report
0 · Helpful Woah! Sweet Love HahaHi and welcome to the community.
Dont worry the progress can be recovered even manually. So please contact player support directly from the settings of your game apllication and send them email and see if they can recover your progress manually. I am tagging to our superstar @KimElston , as i believe it may also be done through our CM here. I know it can be done in other games but not sure about Bubble witch. But your progress recovery can be done through player support.
Thanks.
Ask us anything.
https://community.king.com/en/candy-crush-saga/categories/support
๐ย Join King Games's Contestsย to chance toย win gold barsย ๐
CC Saga Beginner's Cornerย
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0 · Helpful Woah! Sweet Love HahaThanks for the tag @aijaziqbal
Hi @Maff dont worry we can help you recover your levels Can you if you havnt already play a level first then close your game and turn your device off and on. After a reinstall its not unusual to be dropped back but if your game is saved this will take you back to your original level.
Try this and come back to. Dont worry if you dont get your levels back then send me your game ID by choosing profile then tap the word king at the top of the screen if using a mobile or open the game and select the account button on your start menu on a pc then double tap the king logo above this will reveal your ID. Please also add your device and the level you was on.
I will wait to receive your tag ๐๐
๐ฎ BWS3 community contest is HERE Beat my score to win gold ๐ช Come and join us to have fun and win gold bars ๐ฐ
- Report
0 · Helpful Woah! Sweet Love HahaThanks both.
@KimElston I played level 1 and then restarted my PC, but the game was still at level 2. So I guess that didn't work :-(
My UserID is 11887854551, but I am not sure if that was the same as the original one. My game username used to be Freddie, but I don't know why..
- Report
0 · Helpful Woah! Sweet Love HahaHi @Maff thanks for the information. Did you find your ID easily on your PC from the information that I gave you or did you have a different method to find it. ?
before I raise this for you could you confirm if you play bubble witch 2 or 3 and do you play through Facebook. Sorry I ment to ask you this in the first place ๐๐
๐ฎ BWS3 community contest is HERE Beat my score to win gold ๐ช Come and join us to have fun and win gold bars ๐ฐ
- Report
0 · Helpful Woah! Sweet Love HahaHi @KimElston
I found the information from my PC exactly as you described, by double clicking the King icon.
I have played Bubble witch 3 for a couple of months, but I cannot remember I initially connected via FaceBook, but I expect that I used my email address
I really appreciate your help. ;-)
- Report
2 · 2Helpful Woah! Sweet Love HahaHi @Maff ***please firstly select the edit cog wheel to the top right of your post and please delete your email information this is for your safety*** ............................................................
I will ask our magical @QueenB or special @LadyRaffie to join regarding restoring your levels.
So now can you send just the following information to make it easier to see in one place
Resend ID State your device State your game platform (such as Facebook windows or king) State the level you was on. State the level it has dropped you back to. All this is needed to get you back on track and enjoying your game once again ๐๐
๐ฎ BWS3 community contest is HERE Beat my score to win gold ๐ช Come and join us to have fun and win gold bars ๐ฐ
- Report
2 · 2Helpful Woah! Sweet Love HahaHaha @KimElston
Very good point. Edit completed.
User ID 11887854551
Platform PC/Windows 10
Level around 220
Thankds again
- Report
2 · 2Helpful Woah! Sweet Love HahaThanks for the tag @KimElston and for looking after our new Community member ๐
@Maff You're game should back on track at level 220 and welcome to the Community ๐ค
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1 · Helpful Woah! Sweet 1Love Haha