Good Evening - I can't update my game on my computer does anyone have solutions?
Hi @Renee_James can I first ask these questions so I can narrow down your problem
are you playing BW2 or BW3
What platform do you use
Do you have windows 10
Do you get a message to say you have updates pending
Have you tried logging out of the game and turn your device off and on
Once I received your answers I will be more than happy to help you 🙂⭐
🔮Win an all stars badge + gold
🔮Win gold in Stella's wardrobe
🔮Win boosters spot the difference
It says I have updates waiting.
When I go to Microsoft store it just says install or play.
Yes I have turned my computer on and off.
I have uninstalled and reinstalled it.
Hi @Renee_James Sorry you uninstalled because you probably lost all of your boosters 🤔
If it says you have updates, then do it. In the Microsoft Store hit install and that will throw all the updates in for you.
HI @Renee_James, you have two threads going on the same subject...Lets stay here and not respond on the other. I will have that one closed when @PrettyBubbles comes on tomorrow morning. Just update your app thru Microsoft and you should be good to go
When I go to the Microsoft store there are no updates there.
I seem to have the same problem. I am using a laptop and have completed up chapter 156 (level 3100) and i have a banner that says new levels coming soon and a pop up that keeps telling me to update. When i push the update button it takes me to the microsoft store and asks to install or play as well. New levels have not been added for my computer in months so i've pretty much given up hope that i can finish the game completely If you play on a phone the updates are automatic but not for computers.
I am so glad I am not going crazy.
Hi guys you can see the notifications for updates but it won't load until the updates go live and this can sometimes take a while so its case of just keep trying if there are live updates ready you will then receive them ⭐👍
Renee, you're not going crazy :)
I hope you're right Prettybubbles. I would love to see this game to the end. I'll keep checking.
I will keep checking but I am going to loose my league - I already went from 2 to 5. 😐️
Hi @Renee_James, while you are waiting for updates, would you like to join in on a Team Challenge. It is our first one, and am doing it just for fun. If it sounds like some fun, please 👉️ Sign up here.
Anyone been able to update yet?
Hi @Renee_James We understand that there is a problem with the studio uploading them onto the Microsoft store. But they should be loaded soon and you should start seeing the roll out of new levels. So just keep checking for new updates 👻 Sorry for the inconvenience.
That would be awesome. Thanks for the update @johamilton
Hey! Would you like to give us your opinion?