Hi @MaryGeer, as our @PrettyBubbles said, Please be patient while she gets it sorted 😉
I am on it guys 👍🙂
🔮Win an all stars badge + gold🔮
🔮Win gold in Stella's wardrobe🔮
🔮Win boosters in Nero's maths🔮
I am having this connection problem again too since I got a new mobile. I've tried every fix and nothing works. Last time I uninstalled for a week or so and when I reinstalled it connected again. This hasn't worked this time unfortunately 😟 My King ID is 1000882429 and I use an Android mobile. Any help would much appreciated @PrettyBubbles as I miss the game, especially Tricksies.
Hi @Pixie26 sorry you are experiencing this once again 😔
The connection issue was as you know fixed on the last update.
I am wondering if this has anything to do with your new device. Can you tell me how long have you had this new mobile and have you had BW3 playing and has now stopped or have you never played it on this phone 🤔
Thanks for getting in touch @PrettyBubbles I have had this new phone since about the 19th of November and have never been able to connect using it. It is very new model, Xperia 5ii in case that has something to do with the issue.
I am still having this issue on my phone, but was able to install game on my tablet and everything was there, level 568, over 11,000 coins, daily bonuses etc.
Hi guys sorry about you still experiencing these problems. There are no known issues regarding this but once the holidays are over it will be looked into further 👍🙂
@prettybubbles. January 30, 2021... I don't know what you guys did... but it finally worked. I had started over on my android Samsung s10 phone got all the way to level 110 without any purchases, potions, lives from friends. Then I got an updated our rules message and my game reset to level 1 again. I went to my tablet which had me at level 526 with 110000 stardust points. Then back to my phone... when I reopened the game, I was on level 526. I havent checked the stardust points. But could actually log into king to save my game.
@MaryGeer Hi Yes updates are starting to slowly role out and some others are also being advantaged by it
Thanks for your feedback its very useful
A tip for you if you ever find you have dropped in levels then just play 1 level then close your game and turn your device off and on if you're game is saved your levels will restore
Happy gaming and have a starlistic day and 🙂👍
Points are back too, no potions but I will work on that
So happy to hear that @MaryGeer.
Hey! Would you like to give us your opinion?