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BW3 won't load, just the background loads

Mystery1966Mystery1966 Posts: 3 Newbie

I play Bubble Witch 3 through Facebook on my notebook/laptop. I haven't logged in to this game for a while and never on this laptop before. I logged in through FB today but only the background loads, not the game levels or anything else. see system info below.

Best Answers

  • QueenBQueenB Posts: 6,944 Community Manager
    Accepted Answer

    Hi @Mystery1966 and welcome to the Community ๐Ÿค—

    So usually we recommend start testing different browsers but I guess on the notebook, you can only use Chrome correct?

    I'm afraid we don't have much information about notebooks and what the issue could be that is stopping the game to load but perhaps one of our experts here can help...

    @Freddy_Falkner @wykoon @johamilton @PrettyBubbles any suggestions?

    By the way, you have W10 installed right? You could also try the game app instead. Just download it from HERE!

    Accepted Answer

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  • wykoonwykoon Posts: 6,636 Community Hub Moderator
    edited February 16 Accepted Answer

    Hello there @Mystery1966 and good day to you.

    I'm currently using laptop too and it's HP Probook. I've just logged in to the game via Facebook using Chrome browser and I'm able to play the game. No issue at all. If you're using other browser, please make sure it is of the latest version or clear the cache. Alternately, you may switch to Chrome browser.

    Further, you can download the app itself from Microsoft stores as suggested by our CM, @QueenB.

    Please let us know if any of the above works and if you need help with other issues in the game.

    Thank you ๐Ÿ™‚

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  • PrettyBubblesPrettyBubbles Posts: 5,055 Bubble Witch Moderator
    Accepted Answer

    Hi @Mystery1966 A very warm welcome to our friendly community Unfortunately like @QueenB I have limited knowledge. The information I do know about using note book is that not all games will load it all depends on the complexity and the graphics and some device just do not have the hardware to support or load some games maybe this is the case with BBW3 I am not sure but that's all I can think as to why its not loading

    Maybe we have a expert a note book user that will come on with any further help but that's how understand gaming via note book ๐Ÿ‘๐ŸŒ๐ŸŒŸ

    Accepted Answer


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