Lost levels

neilcartwright · March 2021

I recently had to rest my phone & lost all my progress. 700+ levels!! 😭 Can I get them back please??

neilcartwright · March 2021

That meant to say reset!!

PrettyBubbles · April 2021

Hi @neilcartwright Sorry to hear that. If you had your progress saved you should be able to play 1 level then close your game and turn your device off and on and your levels will restore.

Try this first then let me know how you get on.

If you dont regain your levels please send me your game ID you can find this by selecting profile from the main menu then tap on the king icon at the top of the page I can then request a manual re store for you 👍🌟

ibukunBalogun · April 2021

Hello,

i recently synced my phone with Facebook when prompted. However, I realized I had lost about 2000 levels.

kindly Help restore

game I’d- 2468819393

Thank you.

ibukunBalogun · April 2021

Hi,

I tried the approach you suggested but it didn’t work.

Game ID- 2468819393

PrettyBubbles · April 2021

Hi @ibukunBalogun can you please confirm the level you was on and o can see if I can get them manually restored for you 👍🌟

Lost levels

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