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Lost levels
neilcartwright
Posts: 2
Level 1
in Support
I recently had to rest my phone & lost all my progress. 700+ levels!! 😭 Can I get them back please??
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Answers
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That meant to say reset!!
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Hi @neilcartwright Sorry to hear that. If you had your progress saved you should be able to play 1 level then close your game and turn your device off and on and your levels will restore.
Try this first then let me know how you get on.
If you dont regain your levels please send me your game ID you can find this by selecting profile from the main menu then tap on the king icon at the top of the page I can then request a manual re store for you 👍🌟
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Hello,
i recently synced my phone with Facebook when prompted. However, I realized I had lost about 2000 levels.
kindly Help restore
game I’d- 2468819393
Thank you.
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Hi,
I tried the approach you suggested but it didn’t work.
Game ID- 2468819393
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Hi @ibukunBalogun can you please confirm the level you was on and o can see if I can get them manually restored for you 👍🌟
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