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Temporary issue - Some players may experience problems with making purchase on Facebook, we are working on solving this as soon as possible.
Bubble Witch 2 - Dragons - (Reported to the Studio)!
Answers
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Hi guys if any of you use Google chrome can you disable it for a minute or so and then enable it again.
I have found that some updates from Google chrome cause me issues then once I follow that procedure it clears them.
Give it a go and please let me know how you get on ⭐👍
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Hi guys🙋♀️ I am back. After a long and extensive investigations we can not duplicate this issue. In instances like this the only option for a fix is to perform the uninstall process.
Wait dont worry you will not loose out we will manually restore your levels and send generous rewards to your game as our way of saying thank you for your patience 🙏and sorry you have had to experience this issue. Here is what to do
First take a screen shot of your current level and post it here along with your game ID. Then uninstall your game.
Upon reinstall please use a none Facebook vehicle and install via king on a mobile device only.
Once you have done this please play 1 level then close the game and turn your device off and on your levels should restore if not let us know by following the screenshot plus ID process.
For those whose levels do restore we only need your ID to send you your rewards.
Once again we are very sorry and we are looking forward to getting you back to enjoying your game and I am sure our surprise generous rewards will make you happy bunnies 🐇😀🥳
I look forward to hearing from you all
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Hi @Lisa_Saunders King stopped supporting the Facebook platform for BW2 a long time ago so once you reach a certain stage you will not receive updates and will experience a lot of problems that we cannot fix.
You need to first uninstall the game from Facebook then reinstall on a mobile device only 👍⭐
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Hi Guys 🙋♀️
Let me explain again what we need you to do
Please uninstall your game
Reinstall your game on a mobile device only non Facebook
play1 level then log out and turn your device off and on
If your levels have not restored tell us what level you was on and we will manually restore them.
We are offering generous surprise rewards to be added to your account as our way of sorry.
Upon reinstall Add your game ID even if you're levels restore or not so we can say sorry.
If you play BW3 also then please go HERE to post any BW3 loading/freezing issue for advice on what to do 👍⭐
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