My Game is not working - (Now fixed)!

Hi @rednco1957 Welcome

I have copied the advice that Is already posted within this discussion maybe it will help you better if you have a read through the previous posts👍

For any players who still cannot play there game I will explain again what we reccomend you to do.

Please uninstall your game

Reinstall your game on windows 10 or mobile no longer use your Facebook account

play1 level then log out and turn your device off and on

If your levels have not restored tell us what level you was on and we will manually restore them.

We are offering generous surprise rewards to be added to your account as our way of sorry.

Upon reinstall Add your game ID even if you're levels restore or not so we can say sorry.

HI @einOlli and @JDobbs sorry you are having a problem., We are aware of the current issues. We have now moved your issue into the correct discussion. Please follow the guidelines we have set to help you out. 👇️

For any players who still cannot play there game I will explain again what we recommend you to do.

Please uninstall your game

Reinstall your game on windows 10 or mobile no longer use your Facebook account

play1 level then log out and turn your device off and on

If your levels have not restored tell us what level you was on and we will manually restore them.

We are offering generous surprise rewards to be added to your account as our way of sorry.

Upon reinstall Add your game ID even if you're levels restore or not so we can say sorry

Hi @acesqt we are aware of the problem. For BWS3 please select HERE for guidance. @PrettyBubbles has given instructions on what to do.  👻

Hi @brie1212 please follow the instructions for a fix as above 👍⭐