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Special offer won't disappear

Woody
Woody Posts: 149
in Support

My latest Special Offer has expired but everytime I go to paly I get a reminder of Last Chance. Trirs usual problem solvers.

Screenshot_20220403-214248.png


ยซ1

Answers

  • johamilton
    johamilton Posts: 26,993

    Hi @Woody @Woody, sounds like it is just stuck in motion. If you will, please reset your game. Log out of the game and then log back in. Hopefully everything will be a-0k then. ๐Ÿ‘ป

  • Woody
    Woody Posts: 149

    I have tried that and it doesn't work. I still have the message.

  • PrettyBubbles
    PrettyBubbles Posts: 27,534

    Hi @Woody That is strange usually the advice Jo gave you would reset this type of issue

    Have you also turned off your device for a few minutes ๐Ÿ‘โญ

  • Woody
    Woody Posts: 149

    My device was switched off the whole night.

  • PrettyBubbles
    PrettyBubbles Posts: 27,534

    Hi @Woody Ok

    The only thing I can suggest for now is you just ignore and close the message and let's see if it eventually gets fed up and disappears as the next step to insure clearing this would be a uninstall.

    We don't like to reccomend that step unless its absolutely necessary as it comes with issues of loosing boosters and maybe levels.

    So let's give it a bit of time and if it doesn't resolve then please come back and I can talk you through the next step ๐Ÿ‘โญ

  • Lindark
    Lindark Posts: 5,713

    Whenever I get these annoying messages, I just close them out too! What else can we do! Cheers :)

  • PrettyBubbles
    PrettyBubbles Posts: 27,534

    Yes @lindark I do the same ๐Ÿ‘โญ

  • QueenB
    QueenB Posts: 15,496

    Hi @Woody!

    Is the popup still an issue for you?

  • Woody
    Woody Posts: 149

    Hi @QueenB yes it is.

  • QueenB
    QueenB Posts: 15,496
    https://community.king.com/en/bubble-witch-saga/discussion/comment/2146540#Comment_2146540

    Thanks for getting back to us ๐Ÿ˜€

    Just to confirm, you are able to close the popup right so that you can play?

    And the issue is that this keeps popping up even after the offer has expired, correct?

Hey! Would you like to give us your opinion?

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