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Special offer won't disappear

Posts: 157

My latest Special Offer has expired but everytime I go to paly I get a reminder of Last Chance. Trirs usual problem solvers.


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Answers

  • Posts: 27,979

    Hi @Woody @Woody, sounds like it is just stuck in motion. If you will, please reset your game. Log out of the game and then log back in. Hopefully everything will be a-0k then. πŸ‘»

  • Posts: 157

    I have tried that and it doesn't work. I still have the message.

  • Posts: 28,819

    Hi @Woody That is strange usually the advice Jo gave you would reset this type of issue

    Have you also turned off your device for a few minutes πŸ‘β­

  • Posts: 157

    My device was switched off the whole night.

  • Posts: 28,819

    Hi @Woody Ok

    The only thing I can suggest for now is you just ignore and close the message and let's see if it eventually gets fed up and disappears as the next step to insure clearing this would be a uninstall.

    We don't like to reccomend that step unless its absolutely necessary as it comes with issues of loosing boosters and maybe levels.

    So let's give it a bit of time and if it doesn't resolve then please come back and I can talk you through the next step πŸ‘β­

  • Posts: 5,715

    Whenever I get these annoying messages, I just close them out too! What else can we do! Cheers :)

  • Posts: 28,819

    Yes @lindark I do the same πŸ‘β­

  • Posts: 16,049

    Hi @Woody!

    Is the popup still an issue for you?

  • Posts: 157

    Hi @QueenB yes it is.

  • Posts: 16,049

    Thanks for getting back to us πŸ˜€

    Just to confirm, you are able to close the popup right so that you can play?

    And the issue is that this keeps popping up even after the offer has expired, correct?

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