body.isLoading .Frame { /* For the legacy Gdn_Controller FOUC */ visibility: visible; }

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Is the app down?

Marisa_LaPoint

Marisa_LaPoint Posts: 1 Newbie

April 2017 in Support

When I open the bubble witch 3 app and press play the map of levels freezes before the levels appear and I can't play

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Answers

Johnny_Ryall Posts: 3,725 Level 5

April 2017
Hello Marisa,
Please follow our recommended troubleshooting steps here and let me know if they resolve the issue for you:
https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios
Kind regards,
Johnny
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