Help! Getting an error message: "oops there are no products"!

@Chris_Williams-4 are these the free bubbles you receive from watching ads if so are you able to view the adds 💓

Hi @Chris_Williams-4 gotcha

There was an issue with adds that has recently received a fix

Can you check the app in your phone and scroll down to see if you have the latest version you should have 7.21.71

Also log completely out and leave your device off for at least 2 minutes 💓

@Chris_Williams-4 have you checked for any pending updates and followed the trouble shooting steps 💓

Hi @Chris_Williams-4 This has to be device or connection related as you don't currently have the latest game version

I am thinking more device as because you are playing on a tablet is why you will start getting issues as all updates are only received on a mobile device or a PC using windows 10

So you will be falling behind in the app versions as you are now and no fixes will be available 👍💓