Level 2410 - Can’t move to next level

Jill_Levy-FischJill_Levy-Fisch Posts: 39 ✭✭
edited December 2018 in Bubble Witch 2
completed 2410 bubble witch 2. Game doesnt progress to next level. 

Answers

  • michellemmichellem Posts: 4
    Cleared level 2410 but can’t move onto next level even though they’re there
  • QueenMiaQueenMia Posts: 3,982 Community Manager
    Hey @Jill_Levy-Fisch, hey @michellem,
    Welcome to our vibrant King Community :)

    I'm sorry you're having issues with the game. Please clear the cache and cookies from your browser (even from your phone and even if you play on the App) and make sure you have the latest version updated. That should solve the issue (it sounds simple but it works in most cases ;)). If after that you're still stuck on the level, please take a screenshot and post it here! 

    Thanks a lot! Oh and if you fancy some branded Bubble Witch goodies, try your luck and get some bubblific items for Xmas! All you need to do is comment here. Good luck!

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    Candy Friends - Caption Nutcracker's picture and win 50 Gold bars - Here
    Candy Friends - Beat my score and win Free boosters of your choice - Here
    Bubble Witch - Let us know what's your fav book and win 50 Gold bars - Here

  • michellemmichellem Posts: 4
    I’ve done what you said and I still can’t move on
  • Jill_Levy-FischJill_Levy-Fisch Posts: 39 ✭✭
    I did all yoj sakd and no change. I’m seeing exactly what Michelle is. 
  • Jill_Levy-FischJill_Levy-Fisch Posts: 39 ✭✭
    I did all you said and no change. Seeing the same as Michelle. 
  • QueenMiaQueenMia Posts: 3,982 Community Manager
    Ok, guys, I'm sorry that did not work. Let me check that with our Studio for you. My guess would be that it's because it's the last level available then, but you should not see the map in that case... I'll get that clarified and get back to you as soon as I have an update! 

    Thanks for your patience :) 

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    Candy Friends - Caption Nutcracker's picture and win 50 Gold bars - Here
    Candy Friends - Beat my score and win Free boosters of your choice - Here
    Bubble Witch - Let us know what's your fav book and win 50 Gold bars - Here

  • michellemmichellem Posts: 4
    My sister also plays it and she is on level 2419
  • QueenMiaQueenMia Posts: 3,982 Community Manager
    Yes, that's right! Just spoke with the Studio and there seems to be some issues unfortunately. They are working on a fix that will be released in the next update in the coming days.

    We are really sorry for the inconvenience... in the meantime, you can try to go back and collect more stars on previous levels, or try Bubble Witch 3 or take part in our contest to win some bubblicious goodies

    Welcome to the King Community!
    No account yet? Sign up here in 2 seconds!



    Candy Friends - Caption Nutcracker's picture and win 50 Gold bars - Here
    Candy Friends - Beat my score and win Free boosters of your choice - Here
    Bubble Witch - Let us know what's your fav book and win 50 Gold bars - Here

  • michellemmichellem Posts: 4
    Ok, thank you for letting me know
  • ca2low08ca2low08 Posts: 1
    help..changed time, cleared cache, tried it all.  Won level 2410 4 times. 
  • QueenMiaQueenMia Posts: 3,982 Community Manager
    Hey there, 

    A fix should be released soon and the issue should be fixed by tomorrow evening latest! Let me know if that's not solved by then! 

    Thanks again for your patience! 

    Welcome to the King Community!
    No account yet? Sign up here in 2 seconds!



    Candy Friends - Caption Nutcracker's picture and win 50 Gold bars - Here
    Candy Friends - Beat my score and win Free boosters of your choice - Here
    Bubble Witch - Let us know what's your fav book and win 50 Gold bars - Here

  • irenemayugairenemayuga Posts: 4
    I lost my progress in bws2, just finished on level 2490 turn backwards on level 2410, now I m level 2430, For the new level, but how about other levels .
  • irenemayugairenemayuga Posts: 4
    Type your comment, I sent already many messages to King  Help, but no response.
  • QueenMiaQueenMia Posts: 3,982 Community Manager
    HI @irenemayuga and welcome to our Bubblicious Community!

    Have you cleared cache and cookies and make sure your game/browser is up-to-date? Also, please follow these steps to get your progress back. Let me know how it goes!

    Happy New Year!

    Welcome to the King Community!
    No account yet? Sign up here in 2 seconds!



    Candy Friends - Caption Nutcracker's picture and win 50 Gold bars - Here
    Candy Friends - Beat my score and win Free boosters of your choice - Here
    Bubble Witch - Let us know what's your fav book and win 50 Gold bars - Here

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