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Missing boosters and daily prizes (FIXED)

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Answers

  • lottidahlottidah Posts: 4 Newbie
    For the past couple weeks, when I'm awarded boosters (like during a daily check-in or after a quest), the boosters never show up in the game to use.  I've missed out on many boosters because of this.  And there is no way I'm going to buy boosters if they won't even appear in the game!  Today, I received my Day 3 booster (Stereo Bolt) and then immediately played the game and there was no Bolt available.  I have not logged out of my account at all.  I'm on level 405, but it started 30 or so levels ago.
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  • lottidahlottidah Posts: 4 Newbie
    For the past couple weeks, when I'm awarded boosters (like during a daily check-in or after a quest), the boosters never show up in the game to use.  I've missed out on many boosters because of this.  And there is no way I'm going to buy boosters if they won't even appear in the game!  Today, I received my Day 3 booster (Stereo Bolt) and then immediately played the game and there was no Bolt available.  I have not logged out of my account at all.  I'm on level 405, but it started 30 or so levels ago.
  • fanaerofanaero Posts: 2 Newbie
    I am having the same problem id# 1569560876392675.
  • jrunburgjrunburg Posts: 3 Newbie
    I am playing on an Iphone and use the app.   No store available, no daily rewards,  and i had a treasure chest but when I clicked on it it said oops sorry there is something wrong with the connection? or something  i forget but it wouldn't let me claim the prize.  It eventually went away because it timed out after a few days.    I can't find my ID number.  It is giving me a connection error.    Can i find it on this site somewhere?  
  • Tiphaine_DlnyTiphaine_Dlny Posts: 8 Newbie



    Comme mentionné ci-dessus, il se peut que ce problème persiste pendant les Fêtes. Ce problème semble être exclusivement sur Facebook, alors si vous jouez sur un appareil mobile, vous ne devriez pas avoir de problèmes. Ou, si vous avez une machine Windows 10, vous pouvez télécharger le jeu depuis Store et y jouer.

    Il vous suffit de connecter le jeu à votre compte Facebook pour pouvoir reprendre votre travail sur Facebook: https://www.microsoft.com/en-us/store/p/bubble-witch-3-saga/9phnb71mkr4j 


    Hi! The problem is not resolved yet! It's been 3 weeks that I don't received my prices! I'm playing on Windows 10 for PC. However you're saying that's no problem if playing on windows store. Can we know when it will be resolved??
    Thanks
  • chrissiebeanschrissiebeans Posts: 2 Newbie
    I received a stereo blast this morning but they are still not showing up. My ID is1021179281579. Thank you.

  • reenreen Posts: 1 Newbie
    edited January 2019
    Haven't been receiving daily gift for a couple of weeks WHY?
  • hdivis14500hdivis14500 Posts: 2 Newbie
    My I.D. # 8458254845  Not receiving Maggie's daily gifts. no boosters.  Have not received any boosters from challenges for a couple of weeks now.  Can you help?
  • LeesaLeesa Posts: 1 Newbie
    edited January 2019
    I have not been getting any of the stereo bolts or the sparkling blasts that I earn. I hope there is a solution soon! Sure could use one right now! I am playing on my desktop! My ID is1167858638.


  • jrunburgjrunburg Posts: 3 Newbie
    I am unable to locate my ID number   can we find it on this website?    my app on my Iphone keeps giving me an error that there is no connection when there obviously is a connection.    
  • QueenMiaQueenMia Posts: 12,417 Community Manager
    Hi everyone!

    @cmitchell63, @Germaine5, @fanaero, @chrissiebeans, @Leesa - I have added Gold bars to your game as compensation.   

    @jrunburg - I've added Gold bars on your email address, therefore if you're logged in to the King games with the same, you'll get the Gold bars. If not, check here to know how to find your ID.

    @straykat74 - You will be able to sync your progress between FB and Windows. You can check here how to do it or let us know if you need further assistance ;) 

    Thanks all for your understanding! Our Team is working on fixing the issue asap. We will let you know once there's an update. 

    Happy & Bubblicious New Year everyone :) 

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  • ItanarochaItanarocha Posts: 4 Newbie
    edited January 2019
    Good morning, I had many powers like magic ray, rainbow tower, but they were after that I updated the game. Help me, thank you!  
  • Katarzyna1Katarzyna1 Posts: 4 Newbie

    I lost all the afterburners and I had some of them help
This discussion has been closed.