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What is going on with Bubble Witch2 Saga and Candy Crush Soda Saga?

I do not know what is going on with Bubble Witch2 saga and Candy Crush Soda Saga.  I cannot open my mail in Bubble Witch2 saga and cannot ask for lives. On Candy Crush Soda Saga I cannot ask for lives. I did what Support told me on turning off and it worked on my mail. On Candy Crush Soda Saga I cannot ask for lives. When I tried it was BLANK. I did not see anybody to ask. When I went back to play both games it was back like it was. So each time I play I am not going to keep turning them off so they will work . THIS IS NOT RIGHT!!!  This needs to BE FIXED!!!! 


  • Sukanta_BiswasSukanta_Biswas Posts: 8,547 Superstar
    Hi, @Jeanean_Ashe
    Welcome, and thank you for becoming a member of the King Community! I will be very happy if I can help you.🙂🙏

    I read your Statement, but I need some more information. 
    Did you recently change Facebook password?
    What device you using for these game?
    Did you notice some changes to Avatar in your game map?
    Let me know.. 
  • Jelly JennyJelly Jenny Posts: 1,876 Community Moderator
    Hi @Jeanean_Ashe :waving:

    You're currently writing this to the Candy Crush Saga Community - I'm moving your question to Bubble Witch Saga 2 area to avoid confusion. Thanks :) 

    New to Candy Crush Saga or Community? Check out Beginner's Corner here!
    New competition in Candy Crush Saga! Check it out here!
    New Superstar competition in Blossom Blast Saga here! 
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