Lost progress after reinstall

Answers

• lorababygirl2001 Posts: 10 ✭

  October 18

  
  

  October 18

  1
• lorababygirl2001 Posts: 10 ✭

  October 18

   I was not connected through Facebook but I don’t think I was connected through king either ?? You can see on my screenshot I have a photo of my cat but my other emails are not working when I do forgot password. Is it through Apple Games?  I just cannot start on level one again and lose years of levels

  October 18

  0
• Nicoletta2 Posts: 2 ✭

  October 18

  Same Problem as me since last update. Not able to claim my prices. Error: "Can not connect to server..." after clicking claim. Please fix, I would like to play Teamquest Bingo as soon as possible...

  October 18

  0
• lorababygirl2001 Posts: 10 ✭

  October 19

  Help me please!! How can I get my levels progress back. I have 2 print screens. They replied to my incorrectly filed request but then they never answered this request!! Please help! Thanks, Lora

  October 19

  0
• Chicken_Slayer Posts: 10,058 Superstar

  October 20

  Hey everyone and welcome to the community!
  
  You need to look at this post here 
  
  How to get your level and progress back — King Community
  
  If it still doesn't come back, there is a contact link towards the bottom  

  October 20

  
  

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  Farm heroes addict slaying chickens since 2013. Wife, mother, youtuber, blogger, co-running a group with Mr slayer, endlessly trying to defeat Rancid while raising younger versions of their dad and I. We have no chance!

  
  

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• lorababygirl2001 Posts: 10 ✭

  October 20

  I can also not log in to save my new progress. Something is wrong since last update. 
  I doubt things will work themselves out when there are TONS of people complaining on same issue. Thanks!

  October 20

  0
• QueenRaffie Posts: 523 Community Manager

  October 21

  Hello @lorababygirl2001
  
  The issue has been fixed. As for you not able to get your progress back. Can you please, try now this troubleshooting? 
  
  If it doesn't work, please let me know 
  
  Have a Bubblicious day
  
  

  October 21

  
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• Nicoletta2 Posts: 2 ✭

  October 21

  Confirmed! It works fine Thx for quick help

  October 21

  1
• Chicken_Slayer Posts: 10,058 Superstar

  October 21

  @lorababygirl2001 I was referring to the level progress not the other issue which was a different one. Hopefully you are sorted now  

  October 21

  
  

  You can find out more about our Superstars here
  
  Please give us an accept all lives button! Vote here
  
  Farm heroes addict slaying chickens since 2013. Wife, mother, youtuber, blogger, co-running a group with Mr slayer, endlessly trying to defeat Rancid while raising younger versions of their dad and I. We have no chance!

  
  

  0
• lorababygirl2001 Posts: 10 ✭

  October 21 edited October 21

  It works now. thanks

  October 21edited October 21

  2
• Chicken_Slayer Posts: 10,058 Superstar

  October 21

  Yay, thats good to hear @lorababygirl2001! 

  October 21

  
  

  You can find out more about our Superstars here
  
  Please give us an accept all lives button! Vote here
  
  Farm heroes addict slaying chickens since 2013. Wife, mother, youtuber, blogger, co-running a group with Mr slayer, endlessly trying to defeat Rancid while raising younger versions of their dad and I. We have no chance!

  
  

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