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Why does my Bubble Witch Saga 3 keep saying No internet connection?

2456712

Answers

  • ReneAlen
    ReneAlen Posts: 7

    Level 1

    Hello @ReneAlen :)

    Welcome to our Community :hurrah:

    Try this troubleshooting: 
    https://community.king.com/en/bubble-witch-saga/discussion/246168/game-keeps-freezing-or-crashing-what-should-i-do#latest

    Let me know how it goes :3

    Have a bubblific day :chuffed:


    You wanted to know so I'm letting you know how it went. 
    Not good all at. 
    I'm not having a bubblific day. 
    do you have fix for this?
  • LadyRaffie
    LadyRaffie Posts: 4,124
    Hello everyone! 

    @ReneAlen , @butterfly79 and @cmt
    I'm looking into it. Could you please, confirm/provide me with few details? :

    - Your issue is on Bubble Witch 3
    - The platform you use ( For instance, I know @ReneAlen you said you play on the computer, but I think the issue you are experimenting is on your mobile - Android? ) 
    -Your Game app version
    - And last, I would need you to provide me your Game ID
    Here you have the link on how to find it

    Thanks and yes, have a Bubblific day ;) 
  • ReneAlen
    ReneAlen Posts: 7

    Level 1

    Hello everyone! 

    @ReneAlen , @butterfly79 and @cmt
    I'm looking into it. Could you please, confirm/provide me with few details? :

    - Your issue is on Bubble Witch 3
    - The platform you use ( For instance, I know @ReneAlen you said you play on the computer, but I think the issue you are experimenting is on your mobile - Android? ) 
    -Your Game app version
    - And last, I would need you to provide me your Game ID
    Here you have the link on how to find it

    Thanks and yes, have a Bubblific day ;) 
    Thanks for getting back to me
    I'm playing Bubble Witch Saga 3
    Android, version 6.2.6
    Game ID: ReneAlen

  • ReneAlen
    ReneAlen Posts: 7

    Level 1

    Hello @ReneAlen :)

    Welcome to our Community :hurrah:

    Try this troubleshooting: 
    https://community.king.com/en/bubble-witch-saga/discussion/246168/game-keeps-freezing-or-crashing-what-should-i-do#latest

    Let me know how it goes :3

    Have a bubblific day :chuffed:


    You wanted to know so I'm letting you know how it went. 
    Not good all at. 
    I'm not having a bubblific day. 
    do you have fix for this?
  • butterfly79
    butterfly79 Posts: 4

    Level 1

    @QueenRaffie
    Thanks for giving concern on our troubles.
    i’m playing bubble witch saga 3
    iphone 7 version 6.2.4
    userid: butterfly 8859268103

    hope you can solve it
  • butterfly79
    butterfly79 Posts: 4

    Level 1

    @ReneAlen

    what level were you?

    i’m level 1356 and i do mind having to start all over again 😀😀


  • ReneAlen
    ReneAlen Posts: 7

    Level 1

    @ReneAlen

    what level were you?

    i’m level 1356 and i do mind having to start all over again 😀😀



    on my computer that is connected to my King account I'm on level 1025 but on my phone I'm only on 185 because I re-stalled and can't login in
  • LadyRaffie
    LadyRaffie Posts: 4,124
    Hello everyone! 

    @ReneAlen@cmt and @butterfly79  Tech just got back to me with some info about your issues. Will now send you a PM in order to get one by one fixed :) 

    Have a Magic day :3

  • nimitz40
    nimitz40 Posts: 1

    Level 1

    Hi,

    I am also now having issues with no internet connection. Tried reinstalling app and now cannot login with email account.
    Usung Android phone : Samsung S10 plus
    username Sox
    Game Bubble Witch 3 Saga version 6.2.7
  • nimitz40
    nimitz40 Posts: 1

    Level 1

    Hi,
    I'm playing Bubble Witch 3 on a Android phone, I started getting "no internet connection" error messages and events would not clear from the game.
    Tried reinstalling the game, but now cannot login to the game with my email account with again the error "no internet connection".
    The internet is working fine on my phone with browser and apps having no issues connecting to the internet, so it must be an issue with the game.
    What can I do to sort this issue? 

Hey! Would you like to give us your opinion?