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Wake up the tree not opening

124

Answers

  • Chicken_SlayerChicken_Slayer Posts: 13,252 Superstar
    edited November 2019
    Good afternoon @MIKKIMAT and welcome to our bubbly community!
    I am sorry to see you are still having issues, could you tell me exactly what you have tried? I am going to check back with the CM and see if the studio can advise. I note your version number, keep checking for updates in the meantime as they often sneak one past us and it doesn't always manually update :)ย 
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  • Hey! Would you like to give us your opinion?

  • Sassycat77Sassycat77 Posts: 4 Newbie
    Mikkimat Iโ€™m also on versionย 6.3.4 and Iโ€™m playing on my iPhone. I have closed all other applications and made sure i had enough memory. My last resort is to delete the game and re load but Iโ€™m scared to do that so I havenโ€™t.ย 
  • MIKKIMATMIKKIMAT Posts: 4 Newbie
    Mikkimat Iโ€™m also on versionย 6.3.4 and Iโ€™m playing on my iPhone. I have closed all other applications and made sure i had enough memory. My last resort is to delete the game and re load but Iโ€™m scared to do that so I havenโ€™t.ย 
    I know what you mean! The fear of losing your progress is enough to make you hesitant lol.
  • Chicken_SlayerChicken_Slayer Posts: 13,252 Superstar
    As long as your progress is backed up on either Facebook or the Kingdom @Sassycat77, you can log in again on reinstall. And if the worst came to the worst, Support could help you get back to where you were manually. So if you did go down that route, I would screenshot your highest level and make sure you are connected to one of the two.ย 
    Its possibly not going to make a difference though so I would advise waiting to see what the CM can find out, and if the studio advise it then go for it. That way you won't lose any saved boosters if you don't need to :)ย 
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  • Sassycat77Sassycat77 Posts: 4 Newbie
    I deleted my app and then reloaded it and my tree is working again! Just make sure you log in so you can resume weโ€™re you left off. ๐Ÿ™Œ๐Ÿผ
  • MIKKIMATMIKKIMAT Posts: 4 Newbie
    Thanks for the feedback and Iโ€™m happy your game is working โ˜บ๏ธ
  • LadyRaffieLadyRaffie Posts: 2,064 Community Manager
    Hello everyone!

    I got some updates from our Studios aaaand I want to let you know that our developers worked very hard to fix this!
    Update your game to the latest version in your Google Play Store o Apple Appstore.ย 
    You can now go back to enjoying the 'Wake up the Tree' feature.

    Bubbletastic!ย  :3


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  • Chicken_SlayerChicken_Slayer Posts: 13,252 Superstar
    That is fantastic @QueenRaffie, thank the studio, and thank you for letting us know! :)ย 
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  • Chicken_SlayerChicken_Slayer Posts: 13,252 Superstar
    I deleted my app and then reloaded it and my tree is working again! Just make sure you log in so you can resume weโ€™re you left off. ๐Ÿ™Œ๐Ÿผ
    Excellent!!ย 
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    Keep social distancing ๐Ÿฅ• Stay Local no trips to Barnard castle! ๐Ÿฅ• Protect your loved ones ๐Ÿ“ Do as they say, not as they do

    Farm heroes addict slaying chickens since 2013. Wife, mother, youtuber, blogger, co-running a group with Mr slayer, endlessly trying to defeat Rancid while raising younger versions of their dad and I. We have no chance!

  • MIKKIMATMIKKIMAT Posts: 4 Newbie
    I ended up deleting and reinstalling the app too. I lost my magic spells but the magic tree is working again ๐Ÿ™Œ๐Ÿฝ Thank you for all your assistance!
  • sharpshooter8888sharpshooter8888 Posts: 46 Level 2
    How do I get the wake up tree? I have played over 1,000 levels on facebook on my mac laptop and have never seen the wake-up tree or any other special features, like fairt dash or anything. Not even one. How come I get nothing? I am sad. ;o(
  • Sassycat77Sassycat77 Posts: 4 Newbie
    ย Have you done all the updates? The most recent was 6.3.6. If you have you may want to delete the app and then reinstall it. Just make sure you have created an account so when u reinstall the game u can start where you left off.ย 
  • Chicken_SlayerChicken_Slayer Posts: 13,252 Superstar
    Unfortuantely the events and extras are not available on pc, only mobile and tablets :(
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  • motley0714motley0714 Posts: 3 Newbie
    I am having issues with the tree!ย  I have woken it up three times,ย  and it will not wake up
    ..ย  How many times do you have to wake it before it actually wakes up???ย 
  • motley0714motley0714 Posts: 3 Newbie
    I am having issues with the tree!ย  I have woken it up three times,ย  and it will not wake up
    ..ย  How many times do you have to wake it before it actually wakes up???ย 
    And I just updated the app.ย 

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