Why does my Bubble Witch Saga 3 keep saying No internet connection?

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Answers

  • SickBoy13SickBoy13 Posts: 1 Newbie
    I was having an intermittent problem of no connection when playing for about a week. I have had no connection at all for 2 days now. I am playing on an iPhone and updated to 6.3.6 today when the update was finally available in the App Store. I was hoping this would fix the problem but I still have no connection.
  • Hey! Would you like to give us your opinion?

  • Lady_ChooLady_Choo Posts: 15,413 Farm Moderator
  • Lady_ChooLady_Choo Posts: 15,413 Farm Moderator
    Welcome to the community @SickBoy13 at least we know its not just android. 
    Gathering feedback, thank you for your patience :) 
  • CorkCorkCorkCork Posts: 2 Newbie
    I seem to be having the same issues as others. I've made sure everything has been updated, uninstalled the game then reinstalled with no luck of being able to log into my king account. Other games are working fine, just this one. 
    Android 
    Game Version 6.4.4 
    ID: CoCo
  • gjkorasgjkoras Posts: 1 Newbie
    edited December 2019
    I have an iPhone and get the “ no connection “ error message and can not back up Bubble Witch 3 status and or progress. Have read and tried everything without success. What next ? 
  • KingDom42KingDom42 Posts: 1 Newbie
    Hi,
    any news on this subject? 
    I have:
    Android 7.1.1
    Game 6.4.7
  • CorkCorkCorkCork Posts: 2 Newbie
    Nothing resolved that I can tell. Still can't back my game up or log into anything. For Facebook it says no internet and I don't even have the option of logging into my king account to connect as I am able to with my other games 
  • rasjr92rasjr92 Posts: 3 Newbie
    Is there anything that I can do to get lives sent through to Facebook friends and to bubble friends when I click on send it keeps saying that the Facebook id is unavailable what can I do 
  • SirWellingtonSirWellington Posts: 2 Newbie
    I have no connection and haven't for several months now.  I tried force stops on apps, uninstalling and reinstalling multiple times.  I have done all the updates.  I use WiFi as well as data, tried on my chromebook, Samsung Galaxy 9 as well as through Facebook.  I have not been had any luck signing on to continue playing since about October.

    Now it appears that some of the King games (farm heroes saga & bubble witch 3) are having the same issue.

    Andriod version 9 / ChromeBook OS version 79.0.3945.86 
    version 6.4.7
    last updated today
    SirWellington
  • Lady_ChooLady_Choo Posts: 15,413 Farm Moderator
    Sorry no updates that I have heard and its Christmas now. I haven't heard of many others having issues with farm heroes, although some have had loading since its updates to the html5 option. I am wondering if that is device related.
    I will ask the CM but its likely to be after Christmas now :( 
  • Lady_ChooLady_Choo Posts: 15,413 Farm Moderator
    rasjr92 said:
    Is there anything that I can do to get lives sent through to Facebook friends and to bubble friends when I click on send it keeps saying that the Facebook id is unavailable what can I do 
    Hi and welcome to the community. 
    Try the help given on this link here :)

    https://community.king.com/en/farm-heroes-saga/discussion/265799/superstar-information-post-my-friends-are-not-showing-in-the-game-facebook-users
  • rasjr92rasjr92 Posts: 3 Newbie
    I did see a update on December 11th that was the update that I received
  • SirWellingtonSirWellington Posts: 2 Newbie
    edited December 2019
    I haven't heard of many others having issues with farm heroes, although some have had loading since its updates to the html5 option. I am wondering if that is device related.


    I think farm heroes may be a device related issue.  I can log on to the chromebook and it shows my account as being logged on as well as the same level that is showing on my galaxy, however on the chromebook it tells me there is no internet connection.  The galaxy shows it as connected though.  

    However, still no access to bubble witch 3 account with connection on any platform.


  • FreddieB7FreddieB7 Posts: 3 Newbie
    Still having problems with no connection. Done everything possible but this still doesn’t fix the problem. This game was working fine up until a month or so ago. I have emailed and even explained my issues on Facebook page but no one seems to respond. It’s not my phone nor my service provider. Would be nice if someone could give a idea of what the problem might be. 
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