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Hi everyone, long ago I associated the game Bubble witch saga 3 to the email of a friend who played with me, now we are no longer friends and I am logged in to King.com with his email, I can't change because I don't have the password. Assistance brings me to you, what should I do?
Best Answers
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Hello @pirata20
Happy to hear you are back to play our bubblicious game
Since you are here, why don't win som Gold Bars for you game? Have a look here at our Contests. There's always a chance to win some nice prizes and starts here with a chance to win 30 Gold bars!
Have a Bubblicious Holiday! -
Hello @pirata20
I reported this to the Studio. There seems to be an on-going issue with the hats and that they are investigating.
Unfortunately, I can't say when exactly this will be fixed.
As soon as they get back to me with the fix I will let you know .Always make sure to have the latest game version installed and clear cache and cookies regularly to avoid any kind of issues.
Have a Bubblific day
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Hello @pirata20 !
QueenRaffie is off today, but I hope I can help you, too.
The screenshot shows you're connected to your King account. Are you on the correct level? If you are, you're safe!!
If you lost your game progress, you could contact our Player Support team tapping on "Contact Us" at the bottom of this page:
They would help you out. But for now, you're safe!
Cheers!
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Hello @pirata20
Happy to hear you were able to connect your game through the King account
About the other matter, unfortunately, that's the way the game works. Do not worry anyway, you won't either see always the same players nor will be all of them from Facebook
Have a Bubblific day
Answers
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Hello @pirata20
Welcome to our Community
So to understand your issue:
You were playing Bubble Witch 3 with a friend using her/his email address.
Now, since you are no longer friends you use his King account to play your game but you would like to use a new email account keeping your progress as it's now with his account?
If so, let me know and I will speak with the Tech team. See what we can do.
In the meantime, could you please attach a screenshot of how's your game at the moment? Showing your progress and any item you have? Just in case they ask me for it
Have a Bubblific Holiday! 🎄 -
Hello @pirata20
Happy to hear you are back to play our bubblicious game
Since you are here, why don't win som Gold Bars for you game? Have a look here at our Contests. There's always a chance to win some nice prizes and starts here with a chance to win 30 Gold bars!
Have a Bubblicious Holiday! -
Scrivi il tuo Stella's hat disappears. When I play sometimes I manage to get the magic brown hat and then the blue one, I wait to get to the yellow one but if it doesn't arrive and I stop playing and I resume the game a few hours later, the blue hat disappears, why this?
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Hello @pirata20
I reported this to the Studio. There seems to be an on-going issue with the hats and that they are investigating.
Unfortunately, I can't say when exactly this will be fixed.
As soon as they get back to me with the fix I will let you know .Always make sure to have the latest game version installed and clear cache and cookies regularly to avoid any kind of issues.
Have a Bubblific day
