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No connection

FreddieB7FreddieB7 Posts: 3 Newbie
Not had any connection for just over a month. Itโ€™s not my phone nor the service provider.
Done everything suggested but still not working.ย 
No response at all from anyone despite having put a message on Facebook page and also writing to community kingย 
Is this how you respect your customersย 
lack of communication and ignoranceย 
disgustingย 

Comments

  • Chicken_SlayerChicken_Slayer Posts: 13,252 Superstar
    Hi @FreddieB7 I see you have commented on the other thread where the CM posted today, that the information is being passed over to the studio, but as yet they haven't got to the bottom of the issue. Its harder when its not everyone affected :(

    https://community.king.com/en/bubble-witch-saga/discussion/260522/bubble-witch-3-no-internet-connection#latest
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    Keep social distancing ๐Ÿฅ• Stay Local no trips to Barnard castle! ๐Ÿฅ• Protect your loved ones ๐Ÿ“ Do as they say, not as they do

    Farm heroes addict slaying chickens since 2013. Wife, mother, youtuber, blogger, co-running a group with Mr slayer, endlessly trying to defeat Rancid while raising younger versions of their dad and I. We have no chance!

  • Hey! Would you like to give us your opinion?

  • Mamabear88Mamabear88 Posts: 1 Newbie
    My game keeps saying no connection!!!! How do I fix this?
  • Chicken_SlayerChicken_Slayer Posts: 13,252 Superstar
    Welcome to the community @Mamabear88.
    Unfortunately this seems to be a game issue and the studio are investigating but its a tricky one to fix :(ย 
    Signature - Superstar new 2020 FHS exp FINALpng
    You can find out more about our Superstars here

    ย ๐Ÿ“ Want an undo button? Vote hereย ๐Ÿ“

    Keep social distancing ๐Ÿฅ• Stay Local no trips to Barnard castle! ๐Ÿฅ• Protect your loved ones ๐Ÿ“ Do as they say, not as they do

    Farm heroes addict slaying chickens since 2013. Wife, mother, youtuber, blogger, co-running a group with Mr slayer, endlessly trying to defeat Rancid while raising younger versions of their dad and I. We have no chance!

  • wooshwoosh Posts: 41 Level 2
    I also do not have internet connection. Finished up a bingo game and hoping itโ€™s saved. Tried everything, even trying to change my PW, but never received an email from King. I canโ€™t play at all until Iโ€™m connected again. Very frustrating! TY!
  • Chicken_SlayerChicken_Slayer Posts: 13,252 Superstar

    Sorry @woosh They are working on it but that's the only update we have right now :(

    Signature - Superstar new 2020 FHS exp FINALpng
    You can find out more about our Superstars here

    ย ๐Ÿ“ Want an undo button? Vote hereย ๐Ÿ“

    Keep social distancing ๐Ÿฅ• Stay Local no trips to Barnard castle! ๐Ÿฅ• Protect your loved ones ๐Ÿ“ Do as they say, not as they do

    Farm heroes addict slaying chickens since 2013. Wife, mother, youtuber, blogger, co-running a group with Mr slayer, endlessly trying to defeat Rancid while raising younger versions of their dad and I. We have no chance!

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