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I cannot claim the Tricksies Reward

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Comments

  • Posts: 379
    And again no prizes for Tricksies Party, about time this glitch was sorted ad it seems to happen every time and it's one challenge I really enjoy so disappoinrptec not to get the prizes AGAIN!
  • Posts: 5

    Level 1

    Same here! I’ve been trying to log out of the game but for some reason I can’t :/ This is ridiculous!!
  • Posts: 1

    Level 1

    Same problem. Seems to happen a lot
  • Posts: 9

    Level 2

    Me too 
  • Posts: 13

    Level 2

    I haven't received my tricksie prizes either and have sent several emails to king support but they haven't answered. Can anyone tell me where do I find my game ID please? Thanks.
  • Posts: 26,578
    Hi @yulisey and @katking and welcome to our community :)

    You can find your user id following the directions here

    https://community.king.com/en/bubble-witch-saga/discussion/247377/what-is-my-user-id-and-where-can-i-find-it#latest

    Have you got ticket numbers from your emails?
  • Posts: 379
    And no answer from anyone to do with the game so we players lose put on the rewards, hardly fair is it?!
  • Posts: 9

    Level 2

    I still can’t find where to go after I can find my user name. .  I  have not received ticket in my inbox either. There are some other incidents where I click on clam after the level is done and nothing also. Not just tricksies. Thanks. 
  • Posts: 26,578
    Hi @yulisey it sounds like you could do with doing some troubleshooting. Follow the steps here for your operating system, but remember if you reinstall the game you will lose any boosters saved. Make sure you are connected to either the Kingdom or Facebook so progress is synced over :) 
  • Posts: 9

    Level 2

    Thank you chicken _slayer!
    i lost all my boosters but seems like it’s reset. I can always get boosted anyways. There are no more tricksies treat also. Oh well. I hope it has been all set for future use 

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