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Answers

  • Lola_Pop
    Lola_Pop Posts: 12,012 Community Manager
    Answer ✓
    Hello @pirata20 !

    QueenRaffie is off today, but I hope I can help you, too.  =)

    The screenshot shows you're connected to your King account. Are you on the correct level? If you are, you're safe!!
    If you lost your game progress, you could contact our Player Support team tapping on "Contact Us" at the bottom of this page:

     

    They would help you out. But for now, you're safe!

    Cheers! <3

  • pirata20
    pirata20 Posts: 365 Level 3
    Good news, why do I still see Facebook friends who are no longer playing?  Shouldn't I see other people?
  • Lola_Pop
    Lola_Pop Posts: 12,012 Community Manager
    Hello again!

    Do you only see your Facebook friends, or do you still see them along with other players from the Kingdom? This second option is normal, you are supposed to see both: your Facebook friends and other random players who are still active in the game. 

    Just let us know if you only see your Facebook friends so we can investigate the issue, @pirata20 <3
  • pirata20
    pirata20 Posts: 365 Level 3
    I'll send you the screen shots, so you can evaluate my situation.  The 5 people on the side of the game are not my friends, they are other competitors.  While in the last screen, where I have to touch the fairies, those are friends who once played, now more.  It's correct?  Can the latter be eliminated in favor of people sending lives?
  • LadyRaffie
    LadyRaffie Posts: 4,130 Community Manager
    Answer ✓
    Hello @pirata20 :)

    Happy to hear you were able to connect your game through the King account :hurrah:

    About the other matter, unfortunately, that's the way the game works. Do not worry anyway, you won't either see always the same players nor will be all of them from Facebook ;)

    Have a Bubblific day :chuffed:


  • pirata20
    pirata20 Posts: 365 Level 3
    Thank you my Queen  =)

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