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Wake the tree - Stuck on screen
Hello,
My wife is a regular player ever since the time of Bubble witch on google+ She played all versions and jumped to BS3 as soon as it came to android.
As of today, she cannot play the game. We tried, Rebooting the device (Android), emptying the cache, deleting all game files, and reinstalling the game. It all leads to the same stuck screen. The Wake the tree event opens, explains its gist and demands her to choose a flower (her Icon is already pint to one) there is no confirmation option and choosing another flower pops up a confirmation. Confirming this new flower grays out the confirm button, nothing else happens and the game is stuck on that screen. Only a reset of the game allows to get to another screen (start screen) Every time she wants to resume playing her 2000 something level the event opens right away, no option to do anything else.
Her game ID is 8230057602
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Answers
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Hi @Murmel123 and welcome to the Community!
That's strange! I'll be glad to investigate this issue. Could you please send us a short video where we can see what happens when you open the game? You can upload the video on youtube and then add the link here:
Thanks a lot for your cooperation!!❤️
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Issue resolved by playing logging in on a very old tablet and playing a level, but it reoccured later. I'll ask my wife to make a video when this happens again.
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