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Why does my Bubble Witch Saga 3 keep saying No internet connection?

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Answers

  • Lipsey12Lipsey12 Posts: 3 Newbie
    Had no connection for 5days and no response as to when issue will be fixed
  • Hey! Would you like to give us your opinion?

  • DoodiebunkDoodiebunk Posts: 7 Level 2
    @Lipsey12. I have had the same problem for over a month with no resolution!!

  • Chicken_SlayerChicken_Slayer Posts: 13,252 Superstar
    Hi @Lipsey12 and @Doodiebunk thank you for posting. Nobody has resolution yet and we cannot give you a date when it will be fixed as we do not know ourselves. 
    This isn't down to any failings on anyone but unfortunately the studio are having trouble finding the root cause of it all. Keep an eye on threads like this as we will tell you when its fixed, but obviously haven't been able to say yet for that reason. 
    I hope it will be soon as a lot seem to be affected :( 
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  • meme57meme57 Posts: 7 Level 2
    Any word on the internet issue? I am  still having issues and I have tried everything. 

    Thank you
  • Chicken_SlayerChicken_Slayer Posts: 13,252 Superstar

    Just a slight update. The bubble studio has a team working on this issue as its bigger than expected. So it is still an active issue but it is being investigated. Just bigger so taking longer than expected to fix. You haven't been forgotten 😉

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    Farm heroes addict slaying chickens since 2013. Wife, mother, youtuber, blogger, co-running a group with Mr slayer, endlessly trying to defeat Rancid while raising younger versions of their dad and I. We have no chance!

  • PrettyBubblesPrettyBubbles Posts: 4,327 Superstar

    Hi am sorry to hear that you are still waiting for a resolution but as @Chicken_Slayer has said there is a team working on this problem that means it will get resolved once a allocated team is on working on one particular issue there aim is to fix it. This is complex and will take time so I would ask you all to be patient and rest assured once there is an update you will be told. 🌟

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  • larasofiasofialarasofiasofia Posts: 119 Level 3

    Olá comigo aconteceu o mesmo sem conexão.Tive que desinstalar e instalar novamente voltou a funcionar mas perdi todos meus encantos acumulados. Muito chato meu jogo não voltou como antes corridas do jogadores sumiu presentes.

  • egg123egg123 Posts: 8 Level 2

    Hello, I am having this same issue; my internet is working but in-game it says no connection.

    Are there any news on this situation?

  • larasofiasofialarasofiasofia Posts: 119 Level 3

    Olá no meu caso passei uma semana assim e não ouve solução. Minha Internet estava normal mas continuava dizendo sem conexão. Desinstalei mas antes de fazer isso vê se sua conta está salva no king ou facebook. Desinstalei e instalei de novo voltou para níveis que eu estava mas meus encantos tudo que eu tinha acumulados sumiu.

  • Chicken_SlayerChicken_Slayer Posts: 13,252 Superstar

    Hi @larasofiasofia English please so we can understand you :)

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    You can find out more about our Superstars here

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    Keep social distancing 🥕 Stay Local no trips to Barnard castle! 🥕 Protect your loved ones 🍓 Do as they say, not as they do

    Farm heroes addict slaying chickens since 2013. Wife, mother, youtuber, blogger, co-running a group with Mr slayer, endlessly trying to defeat Rancid while raising younger versions of their dad and I. We have no chance!

  • egg123egg123 Posts: 8 Level 2

    @Chicken_Slayer

    Good day,

    Any update on the issue thus far? Every other king app I own works fine, with internet connection, except BubbleWitch3.

    the app saying there’s no internet connection really detracts from it, to be honest.

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