@sarma_palash123 Hi when you say you can not claim you're tricksies can you elaborate so as we can u understand what's gone wrong. For example has someone in the team you were playing completed all 5 chests thus ending the challange if not you cant claim untill this happens. If that is the case what are you getting on your screen as if you are being rewarded in this challenge you see the screen shot I have attached in animation if so you have to press the snake back button on the bottom left in order to collect any that are due to you this screen will remain untill prizes are collected .
🔮 BWS3 community contest is HERE come and join us to have fun and win gold bars 💰
Simple, the event finishes, we've played through however many levels but the opportunity to claim our prizes doesn't happen, in other words we don't get the claim your prize option that we should after the event has ended
As my collegue @Lola_Pop says it's an ongoing issue the Studio team is investigating and at this moment we can't give you an exact date for the resolution, unfortunately.
If you can give me your Game Id in the meantime I can try to send you something nice to compensate ☺️
Thanks and have a Bubblific Wednesday 🤗
Candy Crush Soda - Share your feedback on Frosty Festival! ⛄️ 🏆Win Gold Bars in 1st Winter Games Competition HERE 🏆 🔥 Check our HOT topics HERE! 🔥
I finished Tricksies party challenge but when I go to “claim” reward, nothing happens. Why am I not receiving any rewards even though I was in first place? Thanks.
@momsy2 hi looking at your screen shot the challange ended before you completed 5 chest you do have the highest score but once the challange duration runs out before at least one player completes all 5 then there are no rewards. Hope you are successful completing all 5 next time. 👍🌟
Accepted Answer
🔮 BWS3 community contest is HERE come and join us to have fun and win gold bars 💰
I moved your discussion into this one as it is the same issue.
As you can see in previous comments, this is an ongoing issue that the Studio team is investigating. At this moment we can't give you an exact date for the resolution, unfortunately.
If you can give me your Game Id in the meantime I can try to send you something nice to compensate ☺️
Thanks and have a Bubblific day🤗
Candy Crush Soda - Share your feedback on Frosty Festival! ⛄️ 🏆Win Gold Bars in 1st Winter Games Competition HERE 🏆 🔥 Check our HOT topics HERE! 🔥
@jaxattack@Momsy2 hi if you select your profile tab and tap on the word king in the top bar it will open your ID number sometimes its difficult to tap it spot on so you may have to keep trying buy it will open up your ID. I am also hoping trickies gets sorted I came first and got no rewards the game just cleared from my screen. Your patience along with others Is much appreciated as there is so much the team have do and some issues are more complex than others and will take time if I get an update I will post it on here. Have a starlistic day 🌟🌟
🔮 BWS3 community contest is HERE come and join us to have fun and win gold bars 💰
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@sarma_palash123 Hi when you say you can not claim you're tricksies can you elaborate so as we can u understand what's gone wrong. For example has someone in the team you were playing completed all 5 chests thus ending the challange if not you cant claim untill this happens. If that is the case what are you getting on your screen as if you are being rewarded in this challenge you see the screen shot I have attached in animation if so you have to press the snake back button on the bottom left in order to collect any that are due to you this screen will remain untill prizes are collected .
🔮 BWS3 community contest is HERE come and join us to have fun and win gold bars 💰
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0 · Helpful Woah! Sweet Love HahaSimple, the event finishes, we've played through however many levels but the opportunity to claim our prizes doesn't happen, in other words we don't get the claim your prize option that we should after the event has ended
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0 · Helpful Woah! Sweet Love HahaI'm not able to collect my awards in Trixie's party. Galaxy 9s .
Is this an Android issue?
Jiljill
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0 · Helpful Woah! Sweet Love HahaHello guys!
As my collegue @Lola_Pop says it's an ongoing issue the Studio team is investigating and at this moment we can't give you an exact date for the resolution, unfortunately.
If you can give me your Game Id in the meantime I can try to send you something nice to compensate ☺️
Thanks and have a Bubblific Wednesday 🤗
🏆Win Gold Bars in 1st Winter Games Competition HERE 🏆
🔥 Check our HOT topics HERE! 🔥
Want to PLAY?
🍭 Play Candy Crush Saga 🥤 Play Candy Crush Soda Saga 👭Play Candy Crush Friends Saga 🍮Play Candy Crush Jelly Saga 🥕Play Farm Heroes Saga
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1 · Helpful Woah! 1Sweet Love HahaJiljill is my game ID and thanks
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0 · Helpful Woah! Sweet Love Haha10819266721
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0 · Helpful Woah! Sweet Love HahaI finished Tricksies party challenge but when I go to “claim” reward, nothing happens. Why am I not receiving any rewards even though I was in first place? Thanks.
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0 · Helpful Woah! Sweet Love Haha@momsy2 hi looking at your screen shot the challange ended before you completed 5 chest you do have the highest score but once the challange duration runs out before at least one player completes all 5 then there are no rewards. Hope you are successful completing all 5 next time. 👍🌟
🔮 BWS3 community contest is HERE come and join us to have fun and win gold bars 💰
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6 · 1Helpful Woah! Sweet Love HahaIt still lets you claim the chest if you dont finish it
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0 · Helpful Woah! Sweet Love HahaI’m still seeing ‘claim’ in the game for Tricksies Challenge days later. Is there a bug in the game that needs to be checked?
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0 · Helpful Woah! Sweet Love HahaHello @Momsy2 :)
I moved your discussion into this one as it is the same issue.
As you can see in previous comments, this is an ongoing issue that the Studio team is investigating. At this moment we can't give you an exact date for the resolution, unfortunately.
If you can give me your Game Id in the meantime I can try to send you something nice to compensate ☺️
Thanks and have a Bubblific day🤗
🏆Win Gold Bars in 1st Winter Games Competition HERE 🏆
🔥 Check our HOT topics HERE! 🔥
Want to PLAY?
🍭 Play Candy Crush Saga 🥤 Play Candy Crush Soda Saga 👭Play Candy Crush Friends Saga 🍮Play Candy Crush Jelly Saga 🥕Play Farm Heroes Saga
- Report
1 · Helpful Woah! Sweet 1Love HahaThanks @QueenRaffie!
9335786812
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1 · Helpful Woah! 1Sweet Love HahaI'm having the same issue now for about a month. I see you guys are working on it, thank you.
Where do I find my game ID to share with you?
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1 · 1Helpful Woah! Sweet Love Haha@jaxattack @Momsy2 hi if you select your profile tab and tap on the word king in the top bar it will open your ID number sometimes its difficult to tap it spot on so you may have to keep trying buy it will open up your ID. I am also hoping trickies gets sorted I came first and got no rewards the game just cleared from my screen. Your patience along with others Is much appreciated as there is so much the team have do and some issues are more complex than others and will take time if I get an update I will post it on here. Have a starlistic day 🌟🌟
🔮 BWS3 community contest is HERE come and join us to have fun and win gold bars 💰
- Report
1 · 1Helpful Woah! Sweet Love HahaThank you!
My ID is 8984809387 and I appreciate whatever it is you're giving out for the inconvenience!!
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1 · 1Helpful Woah! Sweet Love Haha