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Lost ALL boosters after chaging tablet
EldriyaKyliael
Posts: 3
Level 1
in Support
Hi there,
Before changing my tablet due to broken screen, I made a sync using my Facebook account.
Then I connected to Facebook and confirmed that my progress was save : Levels, gold, AND Boosters were all there.
Then I connected my account on my new tablet..... and .... LOST all my boosters.... I went to facebook to check, they are ALL gone !!!
How this can happen ? I'm sure you'll either not respond or tell me that it's the life... but I'm sure you can do something to fix this issue. Check my account history - just back of 2 days and you'll notice that I'm not lying.
Please do something.
2
Answers
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i'm so sorry this happened!
unfortunately, i believe that boosters can't be moved from device to device. :(
1 -
As previously explained, boosters were all here on my tablet AND facebook website on my computer.
So the issue came after I sync'ed on the new tablet... Since it deleted all my boosters on the Facebook website.
Is it possible to have a response and fix from official support ?
1 -
Hi There,
still no way to get any support or booster restoration ?
This is just unbelievable.
0
